WaBa Grill — Restaurant in Apple Valley

1st time in Waba Grill and waited a long time to be helped to take my order. The female cashier was playing around on phone and singing to music. She was hanging out with the other female employee who was chopping steak. When the cashier took my order she was rude and hardly acknowledged me as a customer. The cashier was scooping rice in bowls without gloves and her long pink finger nails were in the bowls! How unsanitary! The cashier was again dancing to music as people entered the place in line. Two men came after me and the cashier was completely catering to them. With me, she acted very standoffish. As I waited for my food, I noticed that the cashier was chopping steak with no gloves on. Then the cashier packed multiple beef bowls and took them to the front counter. My number was 93, but the cashier purposely called 94 who was the guy behind me. Then she called 96, and I immediately went up to the counter and said "I'm 93". She didn't even look at me just stared at the counter and mumbled ok. She didn't even ask me if I wanted any sauces...I had to ask. This cashier employee on my receipt was server Cash D. Not sure if this is even her name. She clearly ignored me and was purposely being rude for no reason. I have never been treated so badly as a customer. Is there even a manager that is checking on how their employees act towards customers? Oh and evertime you call the phone number you get hanged up on. I called multiple times on the way there and you absolutely cannot get through. What's up with that? Beyond poor customer service....treated disrespectfully. I will never go back to the Waba grill in Apple...

A friend told me about Waba Grill a few years ago. Never heard of them until he told me about the franchise.

Walked in and was instantly was greeted by some not so friendly tunes. I get the staff needs some music to uplift them while working such an over worked thankless job. But the type of music isn't suited for such an establishment.

There were a few people waiting for their food and only one worker at the time. He was busy and doing the best he could. With that being said, the wait was kind of long. It is what it is...

The food arrived and it wasn't what I had ordered. After informing the worker and hearing my options, I stuck with what I received. The chicken had a rough chop and not what I have received from other Waba Grills in the past. Wasn't offered green onions! Gotta have those! Lol.

The other worker came back from lunch. Saw him grab some gloves and put one in his mouth while walking to the other side of the kitchen. Red flag! I am not germaphobe by any means, but a glove in the mouth when he's about to start handling food!? That cannot be good.

If this was the first time ever going to Waba Grill, it would definitely...

This is the second time we’ve come to Wabba and didn’t have a good experience and the same employee that was there the first time was also there again tonight we showed up around 845 a little over an hour before the store was closing and we walked in and said they weren’t taking any orders in a very rude tone . because they were going to be going to be closing early and then she said that They didn’t have what I probably wanted anyways not even knowing what my order was going to be they were all sitting in the corner on their phones not even working. But the store door was still open and you could walk in . I asked what the owners name was They told me the owners name was “G” if that’s even true… The first time that employee was there she was cussing and on her phone and dropping stuff on the floor and just putting it back up the lids to the containers that go on the boxes that they were going to put on food . If they’re not going to be serving food then the door should just be locked and they don’t need to have employees there to get paid just to sit around on...