Matcha Ren — Restaurant in Arcadia

Passive aggressive service when I ordered the hokkaido soft serve and requested there be more put on top. I initially received the soft serve not even reaching past the shell of the cone. So I mentioned it looked a bit flat and the male server said he would add more. When he came back he said " hope you can eat it all at once before it melts". Definitely served with passive aggression... That is not something you should say to a paying customer, especially after trying to scam me off a $7 ice cream by giving a tidly-wink of ice cream. I would like to receive what I pay for and if having to ask for it is offensive to your ego, maybe dont work in the service industry. Yikes, this establishment is not off to a...

I visited the Matcha Ren in Arcadia, and I ordered the Sakura Foam Matcha Latte. For 6.50 dollars, I was really disappointed by this product. It had almost zero taste of the matcha, it was like they are scarcely distributing the matcha. Better yet, I’m confused on what I’m drinking because I feel like I’m drinking a rose milk tea instead. Also, why are the whisk and the bowl not clean per use? There was matcha remanence there that could been oxidated couple hours ago. I feel really disappointed in this brand as I hoped it would be a good...

Friendly staff, quick and efficient service. Minus one star for the disappointing matcha latte. Color was off, the flavor was weak... Even down the hall at chá Redefine they have a much better matcha latte. The mochi strawberry dessert was really good. Next time I'll give it another try with a different...