There service sucks. Went in 8-16-2016 the guy that should have been making my drink was to busy trying to flirt with some girl but, he made sure to pay attention to the manager and make his black coffee. This was my first time visiting this store. I was looking for the straws as I found them he asked if they had gotten me everything for my order. I then told him yes, that I was looking for the straws. The Bristo then states to the young lady that he was flirting with (a customer) and the gentleman standing there with her "she's had a long night she's been working hard." I'm thinking "really," do you know me? I am very grateful for rates and reviews. Hopefully the manager will see this comment and take care of the issue. All I want as being a customer at your store is friendly service. I like to get in and out. If you want to have extra conversation with one of your customers, friends, whoever it may be, do it after you've provided great customer service for...
Read moreSerenity is so awesome! Serenity was so kind and professional, I just had to ask her name to mention in my review because you don’t come across genuinely kind people like that everyday. I came today for a chai tea latte and I had to be a klutz and somehow spilled over half on my way out the door. I felt so bad and apologized profusely and a very kind gentleman that also worked here helped me clean my mess. I hate I didn’t get his name as well to mention because he was also very kind but the main point of this review is not about my clumsiness. Serenity made my order and before I spilled it, I tasted it and it was really great! Well I did get a new drink and it was really good too! I’ve had food and drinks here other times as well and the atmosphere it great. This is a bigger cafe with ample seating. I would say this location is comfortable and inviting. Thank you to all the awesome people at...
Read moreNat a fan of Jennifer's. I've been told by multiple people working there to pour some of my drink out in the sink so they can add the almond milk. I do this because they always add too much when I put it in the order... I work for a picky doctor that likes his drink very specific. So I proceeded to pour some of the drink in the sink and she grabs the cup by the lid on the mouth piece as if she was going to grab the drink out of my hand and spill it everywhere. She said I can't have you reaching over the counter.. ok, well tell everyone else that works there that. I obviously didn't do it without being told previously that I could. She was rude and kept giving me looks.. Made me extremely uncomfortable. The other people that work there are outstanding. If it wasn't for that incident and all the looks she keeps giving me, it...
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