China Max — Restaurant in Ashland

I ordered BBQ chicken, low mien and egg roll. Meal was a little over $12. The server did not hand me my meal until I had to ask for it and seemed very rude to begin with. After sitting down I took one bite and found an animal hair in the chicken. I pulled the hair out of my mouth. It was a black hair with a gray tip. I considered whether or not to forget about it or return it for a refund. I decided to get a refund but when I placed the meal on the counter and told the server what happened she said “No. No refund.” I was shocked and stated again I wanted a refund and asked why she said no. She asked “What kind of hair?”. I told her I had no clue what kind of animal it was from but was an animal hair. She once again said no refund because she didn’t see the hair. I’ve had to call the corporate office. I didn’t get my...

Where to start. Well, only four entrees off of the whole menu were available and after sitting down to eat we found the food was not enjoyable and very dry. There was a point where I decided that I wanted something to drink with my meal so I went back up to the counter. The employee behind the counter was off to the side and on her phone. She acknowledged me and told me to wait "just five seconds". Not a problem at all. However, after standing there for well over a minute waiting looking at a cooler of bottled drinks that no one would have to take time to prepare; I decided to go over to Sbarro where I was instantly greeted and waited on by employees who were not on their phones. Not a good experience, I would have much rather eaten literally...

Me and my dad ate here at the China Max in the Ashland Mall in Ashland Kentucky clearly there was a sign that said free refills but they did not want to give the refills the food tasted spoiled they overcharged me and him both the workers were very rude it was $14 for four cream cheese wontons and noodles and fried rice and a small amount of noodles I do not recommend going here to eat they will overcharge you they will not give you refills when they clearly says refills. The general sos chicken was nothing but fat. There was food laying on the floor they did not clean it up they use the same rag that they wiped the garbage can down to wipe the counters down you know that's very unsanitary. It is so nasty there I would not even feed...