Oh it was AWFUL! Took a group of 16 for a fun evening, of celebration. Had a woeful night of disappointment and disbelief. Called no less than 5 times to ascertain dates and times that the belly dancer would be there, and to request seating for our entire group. Spoke with several people, including a gentleman who identified himself as the owner, and a woman who identified herself as the manager, confirmed seating preference, and performance time.
On site, it's a different story; everybody's playing "who shot John". The night began with disgruntled customers pushing pass us to leave. 15 minute wait for hostess who pleasantly greeted us and then said : "We don't have the seating you requested. I'm sorry we can sit you close to each other, but not together." When asked if the belly dancer will come to both sides we got: "Oh the belly dancer is coming tonight? I didn't know that, she comes when she wants to come". Manager: " I don't think she comes tonight. I didn't see her on the schedule". After reminding her that SHE assured me on the phone that she was scheduled and would be there at 9pm she graciously offered to check on it. She's still checking. Thankfully after asking several others, who didn't know, but were pretty sure it was a NO, one of the hostesses, ended our questioning " Don't count on her to appear tonight. She does her own thing. IF she comes in, it's never on time". Everyone was correct. She never came in. There was no entertainment. Well except for the Spotify playlist the bar staff played from their iPhone, and blue tooth speaker.
Nobody's properly trained. "May I ask what's in the salmon egg rolls?" Response. shrug "Salmon... I don't know. I've never eaten anything here. I don't know how anything tastes". Valet: "Parking is complimentary until 12am". He returns car keys "That'll be $10."....
Communication between the management and staff is non-existent. An hour wait for food turned into a 45 minute wait for drinks. 2 hrs later, other patrons informed us, as they left for another restaurant, that there would be no food forthcoming because the cook had been fired mid-shift, and now the fryer was broken. When we asked our waitress if this was so. She said no, "it's just taking a little longer than expected". Only to have the manager come out half hour later, to confirm that nothing we ordered 2.5 hrs before was coming because the fryer was broken and they were short staffed.
The manager agreed to "accommodate" us with Pasta, chicken, salad, or lamb chops. When asked what "accommodate" meant, is that the same as the complimentary $10 valet? Or is it discounted? She was seemingly caught off guard. Looked at the interim Chef, and after a bit of praying to her higher power decided she could offer 50% off. SMH
The upside" The Plus-Size Black woman, with blonde hair, that cooked our food did her thing. The mac 'n cheese, and potatoes were great. I'm told the lamb chops and pasta were amazing. They've got some excellent recipes, the décor is stunning. The rest is a sh!t show. They're absolutely not ready to be open.
I would love to see them close. Do a hiring blitz, professionally train, and then do a soft staggered opening, to gradually build a true following. It's real nuevo to get tik-tok influencers to shout your praises to toot your horn, but if you're not ready for the smoke you're shooting yourself in the foot. Word of mouth can build you or break you.
Restaurant is not ADA accessible. It has Plus-Size bathrooms and plenty of plus size...
Read moreI really wanted to like this restaurant! Unfortunately, but not surprising, we won’t be returning! We had an excellent server, she was attentive, kind and helpful but the wait for our meals were beyond unprofessional. It was downright disrespectful!
My spouse and I arrived at 7:50 PM, ordered drinks at 7:55 PM and our additional dinner guests arrived at 8:00 PM. The entire table placed dinner order at exactly 8:25 PM. After 30 minutes from placing original order, we were told Salmon and fried fish, were sold out. Cool, but why not tell us maybe 10 mins after ordering? My spouse and friend order another option, keep in mind, the dinner menu is already extremely limited in options. Supposedly , final order went in at 9:10 PM. We were not served dinner until around 10:15/10:20 PM.
Review of the food and portions: The Mac and Cheese is pointless to order. Seriously, it’s from a box. The seafood pasta was dry. But edible from what my friend described.
The grilled chicken was flavorful! It was quite literally a split boneless chicken breast, one side pounded down and served. I guess the other half was served to another guest. What a waste of time and money! The mash potatoes are runny.
The only plus+ are the chicken egg rolls and Brussel sprouts.
The drinks are basic.
The manager was courteous and explained the reason for the delay but after being told our food was on the way to us so many times, my spouse and dinner guest became impatient and upset.
There were multiple tables in our area waiting for their meals. We were comped an additional round of drinks and a percentage off from the bill but certainly not enough to make us or our friends return. The place seems “scammy”
Overall, I’m certain this establishment will not be around too much longer.
If the current management plan stays in place, this place will be leased to another business in 6 months to a year from now. Get it...
Read moreNEVER AGAIN…My wife and I decided to give this place a try this Saturday. We arrived at around 6pm. The place seemed empty for a Saturday considering the amount of traffic in the surrounding restaurants. That should have been a red flag immediately.
This place attempts to present itself as high end, but fall far short of being a hole in the wall bar trying to serve finger food.
Not one person in the place including the server had a smile on their face. Our server was nice, but never introduced herself. We ordered the Chicken Eggrolls ($14) for an appetizer and Honey Garlic Chicken entree ($27) and the Veggie pasta entree ($26) including the $7 add-on for chicken.
To my surprise, the chicken entree was an EXTREMELY tasteless small portion of a chicken breast (approx. 3 oz,) served below room temperature on a cracked plate. The potatoes were borderline cold. Even the utensils were of dollar store quality (undersized disposables). I ordered a Coke with my meal which was served in a short plastic cup and it was flat.
My wife was also served her entree on a cracked plate. The pasta dish was supposed to include zucchini, broccoli, mushrooms and peppers. The only ingredients in it were the peppers and what appeared to be spinach. We let the manager know and her response was “oh, we were out of those ingredients”. I feel this is something that should have been told to us BEFORE placing the order. The pasta was severely overcooked and there was barely any chicken in it (even though we paid an additional $7 for it).
As for the eggrolls…they were okay and the only item served at a proper temperature. Everything else was served lukewarm or cold.
I wanted this to be a good experience, and I understand that restaurants can sometimes have an off night but unfortunately, we will not be back. Extremely overpriced and too many corners...
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