Dunkin' — Restaurant in Atlanta

Update: I went in today at 3:37pm and every single donut and pastry had been removed from the case and they were cleaning and preparing to take the trash for the day. This has been a consistent issue with this location. If the store isn't going to be fully functioning past 3:30pm or even earlier, change the store hours and close. There are way better coffee shops within a one block radius from this Dunkin Donuts: Foxtail Coffee, Land of a Thousand Hills, and Capital Commons. All of these stay open later than this location. However, if you absolutely need a Dunkin, the location at the corner of Northside and 17th street is a much better option.

Previous review: This location is supposedly open until 5pm, but is consistently closed before that time or if the doors are unlocked, all the food and ice cream has been put away, so they're not actually operating up until 5pm. It's currently 4:30 and this location is closed, no employees in sight. This location serves nearby apartment buildings, including the one its located in, as well as construction workers for the new buildings coming up nearby. I've never walked in and the place was empty so why do you keep closing early? This location is already the earliest closing location in the area. Also, the breakfast sandwiches and hash browns at this location taste like they've been soaked in dish water. I tried different times, different sandwiches and it's always the same taste and only from this location. Perhaps consider how this food is...

I’ve been to this location twice before & I had a great experience. This particular day I visited was normal I paid for my bagel and drink the cashier asked did I want a receipt I told her no (big mistake) and proceeded to head to work. My first sip I tasted something in my drink, I thought it was the sugar sprinkles from the caramel latte so brushed it off. As I kept sipping it kept happening. When I arrived at work I saw black spots floating in my drink and when I looked at the bottom it was a bunch of what I am assuming is coffee grinds in my cup. I called the location the lady told me I could bring my drink back so I did on my lunch. When I got there I showed her my cup, the lady who I am assuming is the manager told me I had to be at the wrong location because they don’t have any of the cups my drink was in.... WHAT???? I was very insulted! I explained to her that I work down the street and I know where I came and spent my money so if you could kindly remake my drink this will be my last time ever coming to...

So, I have started coming here because of the convince of the location. I have only gone about 3 times, and only been able to have a positive experience once. Just to make a long story incredibly short. Management did a great job of making sure the issue was corrected, however, the employees had an awful attitude when THEY were the ones in the wrong. Saying comments like "Do not snatch" and "JESUS take the wheel" because I am having to walk into the store to have them fix my order for a SECOND time. I do not believe should not be said in front of a customer at all. I believe if you are going to work in food service THE least you could maintain is customer service. This issue is something I find incredibly rude and needs to be handled at a store level before People come back...