I’ve been trying to place a catering order with Big Blue Bagels for three days, and I’m no closer to getting the information I need than when I started.
I first submitted a catering form through their website and didn’t hear back for a full day. I followed up by emailing the email address listed on their site, asking specific questions about their catering options, whether pickup was available (as I have never done business with them before), and an important allergy concern.
I did receive a same-day reply, but it only said: “Would you like breakfast sandwiches or fruit and bagels, and cream cheese?”, which did not address any of my questions. I responded that I could not move forward without information about the allergy, but never received a follow-up.
Later, I received a reply to the original website form submission that stated only: “We can do anything on the menu. Just let us know if you have any questions. Thanks.” Again, this provided no meaningful details.
At that point, I submitted a final detailed explanation of the difficulties I’d experienced, but after three days of trying, I still have no clear answers. I’ve decided to take my business elsewhere.
I have lived in Auburn for three years and had never even heard of Big Blue Bagels until now. I thought it might be a great new option for our office breakfast, but I will gladly choose a business that is responsive and eager to work with customers. After explaining my experience to friends, several of them mentioned that this lack of responsiveness is exactly the reputation this business already has, something I wish I had known before spending days trying to...
Read moreOkay so here's the thing I got a job here and I worked there all of two hours. The first thing they have me do was prepare fruit. The strawberries were moldy they had me throw away the moldy ones and wash and slice the other they served it to their customers I was appalled. Their ice machine was leaking and there was mildew everywhere, they're washing station for dishes was disgusting. They have leaking pipes in the back of their building that are leaking septic, there was a tomato plant growing out of it (NO they did not serve those tomatoes to their customers) I'm not one of those who worship gold, so you couldn't pay me enough to serve moldy fruit and walk around mildewy mildewy floors (by the way if you had ice in your drink it came from are leaking machine which was disgusting and had mold.) They had me clean up the septic mess in the back with a broom... That Was Then brought back into the store and used for sweeping up the kitchen. I can't believe they're still open. I called the health department and they told me that they already knew about that place and that they had a much lower health and safety score then the manager told me. There are a bunch of other things that you guys don't care about because it wouldn't affect you, but their freezer door was missing its handle that's a safety violation there meat slicer which was not clean only had three legs and it wobble precariously as I tried to slice Bagels. I would...
Read more5 Stars - A Breakfast Haven at Big Blue Bagel War Eagle 🦅 🥯 If you’re looking for a breakfast experience that’s as delightful as it is unique, Big Blue Bagel is your go-to spot! As soon as you walk in, the cozy and inviting atmosphere sets the tone for a fantastic meal.
🌟 The star of the show here is undoubtedly the bagels. Fresh, fluffy, and perfectly chewy, each bagel is a testament to the art of bagel-making. But here’s a pro tip: elevate any sandwich by opting for a blueberry bagel. It adds a delightful twist that’s both surprising and satisfying.
🥪 The sandwich selection is impressive, and every choice is a winner. Whether you’re craving a classic like the Lox Deluxe or something more adventurous, there’s something for everyone. The ingredients are always fresh, and the flavors are well-balanced, ensuring every bite is a treat.
☕ Complement your meal with a cup of their rich, aromatic coffee, and you’re set for a perfect start to your day.
👍 Friendly staff, quick service, and an overall fantastic dining experience – Big Blue Bagel is a must-visit for bagel lovers and breakfast enthusiasts alike. Don’t miss out...
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