This location is getting worse & worse. DO NOT RECOMMEND! Also, when you order online they refuse to give you a real receipt so that you can complete survey for important (negative) feedback to 'management' and get a "free" "reward" for doing so. THEY MESS UP ON ORDERS ALL THE TIME and make utilizing the online option painful/regretful 😫 because if you're not there to WATCH 👀 THEM FILL YOUR PLATE ORDER THEN YOU WILL GET INCORRECT ITEMS AND ALWAYS HORRIBLE PORTIONS. NEW ISSUE: HAVING TO DO AWAY WITH STYROFOAM IS LIKE FINE WHATEVER COOL FOR OUR ENVIRONMENT BUT 😡 PANDA EXPRESS TOOK THIS AS AN OPPORTUNITY TO MAKE THE NEW "GREEN" PACKAGING WORSE FOR CONSUMERS & A WIN FOR THEIR POCKETS - WE ARE NOW GETTING SCREWED ON PORTION SIZES BUT BEING CHARGED THE SAME PRICE! THEY KNOW THEY COULD HAVE MODELED THE NEW NON-STYROFOAM CONTAINERS **EXACTLY THE SAME BUT THEY CHOSE TO TAKE ADVANTAGE OF US! Seriously consider the more balanced sections on the original styrofoam packaging and now the 2 sections for the entrees are like half the size and the 1 section for full side or 1/2 & 1/2 they will fill up in such a messy way that it almost looks like you're getting what you normally would & this recent order OMG LMAO they actually ON PURPOSE put some of the side into the entree sections so that it looked like those 2 corners were all entree but the entrees were on top of the veggies & rice sides I got uggghhh They aren't even filling the paper boxes up all the way anymore! Talk about price gouging/shrinkflation!! *If you get a bowl it will be 90 rice (side option) and maybe 1/2 a scoop of entree choice. Pathetic 😵💫 ALSO THEY REFUSE TO ACTUALLY COOK THE VEGETABLES - SO MUCH FOR TRYING TO GET HEALTHIER OPTIONS BUT UNABLE TO CHEW BECAUSE SO HARD AND NOT COOKED PROPERLY (fully cooked soft enough to chew up & swallow, fresh veggies are crisp and chewed up that way but they way they prepare it makes it almost intolerable AND ALMOST PAINFUL WHILE IMPOSSIBLE TO ENJOY WITH BRACES ON TEETH OR FOR ELDERLY WITH DENTURES! 😢 SO DONE WITH PANDA EXPRESS - DO NOT TAKE MY MONEY 💵🛑...
Read moreDelicious food especially the honey walnut shrimp. I use to love coming here but recently the past few times the people that helped were really rude. One time I called in an order and I went inside to get it. They got everything right, but when I went to pay for it they forgot to add my other entree and at the time I thought it was added but it turned out that it wasn't after I paid. She realize she forgot to ring it up and I was extremely upset because she brought this to my attention after I was all done and I didn't want to get rung up all over again because I had a time limit until I had to be some where and I didn't want to go through the long process that she took to ring me up. Other then that the food is really delicious. They just need to work on being politer to...
Read moreServer was dishing up my food and the manager came up and scolded him asking why he is wearing gloves while handing food. Happened while he was handling my food. So i asked the boss why you giving him a hard time for wearing gloves? He is supposed to be wearing gloves while handling food! Why arnt you wearing gloves? Why isnt anyone else on the line wearing gloves?" His response was "were implementing that." Then he goes and hides in the back. Smh and said server took his gloves off and stopped working.
FDA requires gloves while handling food, why are your people getting in to trouble for following FDA guidelines?
And you did this right infront of a customer.......poor managerial skills. Server 5 stars! Manager ZERO...
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