GUESS Factory — Local services in Auburn

I went there yesterday. After waiting a few minutes for someone to help me obtain a fitting room, a guy finally saw me and helped. I tried on 5 jeans and only liked one. When I came out there was no one there to ask which jeans I did not want. There was a rack that you could tell was the return rack from the fitting rooms. I placed 4 jeans on the rack and at the same time the make sale associate came and stood there staring at me. I said I was placing 4 jeans there because those did not work out for me. He said “so your just going to put all of them there”. 1. Yes, because they did not work for me. 2. Should I just go put them in a random spot because I am not going to check which style of jeans goes were. 3. I am not going to fold them neatly like the associates do, so I’m going to do a BS of a job 4. What are you doing? He is not helping in the fitting room, he’s not helping check people out because my husband was waiting to be checked out for 8 minutes, he’s not helping other customers because my friend had to flag an associate. 5. Is that expected now when a customer comes in. Am I expected to find my style and size. Somehow break into a fitting room and than go find the correct location of the jeans and fold them neatly. Why does he feel that I am a burden and causing him an inconvenience. The store was empty so I know he was not busy. He was not doing anything productive because I kept an eye on him to see if maybe he was busy and I was making his life harder. Horrible employee! I drove from Bellevue because I heard how great of a selection this store has. Never again! I regret spending 500...

Who knew you get the fantastic GUESS🔻brand at amazing prices!!! I not only found some amazing gifts for my family, but jeans for me that are not only age appropriate, but uniquely designed to stand out for all the right reasons. My nephews were shocked to see how cool I looked at dinner yesterday and I owe it all to my new GUESS🔻outfits. I could not have pulled these looks together without the attentive help from Serv. He is by far the most gracious and knowledgeable associate that I have ever been helped by!!! ( and I have been a clothing consumer for a long, long time ) His gentle approach to show and help me style myself were beyond exceptional... although he was very busy, he was able to pull special pieces that made me look and feel like a million bucks without looking trendy or awkward. Thank you Serv!!! I will be back monthly to get my wardrobe updated while keeping my somewhat conservative style. I highly recommend this place not only for the amazing prices and styles, but for the outstanding customer service I received from Serv!!! If you stop in, ask for Serv and he will hook you up with styles and sizing that will make you look and...

I love the store personally , I don’t get the staring or any of that I go in the store with my daughter most of the time and my first time I bought myself a big nice warm guess jacket for $60 it’s was great as well as the slides to watch which were $10 great price very pleased , and then I bought my mother a guess wallet for her birthday she loved it that was only $20 !! I Eventually saw my love for the store and decided to get into purses finally and with there prices I couldn’t resist I got a over the shoulder black bag only $20 🤞🏽 . Which made me feel great being a single mom not spending hundreds on just a purse. I eventually gifted it to my grandma that just loved it every time she saw me wearing it and I decided I wanted something bigger. Went in there the other day and decided I wanted the purse and now a wallet. Of Course !!!! They never disappoint and I walked to the back by the kids section and they have this Great Wall of discounted bags and a 40% Off addition, my daughter helped me pick it all out it came up to $40 and I’m so happy! .... I think shoes and...