QDOBA Mexican Eats — Restaurant in Auburn

I have never had Qdoba before but recently got an offer thanks to T-mobile Tuesdays so decided to try them out for the first time while my boyfriend was eager to try them again after several years. It also doesn't help that there are a lot of locations around us but luckily this location isn't too far from us.

As we walked in, I was amazed by how big the space was and I really enjoyed the warm colors presented from the interior designing. The ambiance was a warm and inviting one and when we got closer to the ordering area, we were greeted warmly. We looked to see what we wanted but for the most part the menu is easy to understand and follow. We both got a build your own bowl, I got the citrus lime shrimp while he got the grilled adobo chicken. The employee who assembled our bowl was polite and ensured that we got a good amount of the different ingredients we wanted in our bowl. I am usually hesitant when ordering shrimp from a chain establishment but the shrimp was cooked well and paired well with my bowl. My boyfriend told me that the food was just as good as he remembered and the chicken was delicious. The mango salsa was really good and I'm glad I got to try it out as it is a limited time menu offering. The fountain drink area and utensils station was well managed and stocked. I love that each table had two different Cholula bottles. Overall, a wonderful experience and definitely worth checking out. Their reward program seems great for frequent customers as well! Additionally, they have a dog friendly...

I used to go to Qdoba a lot in Nevada. Then we moved, and locations in CA were not close. During that time, they dropped the Tortilla Soup, and that's what I would get. So I just quit going. Then, one day, after we moved to the PNW,we drove by a Qdoba in a local community. We stopped, but still no soup. Oh well. Then I got a text and guess what's back? Yes! The soup! So we went and here's how it went. The location is by a mall and it's a big box. Very open with metal and wood design. A bit of an echo as people ordered or came in and went. It was clean but not very cozy. The service was great! The Team Member was very patient as I recalled how I had missed their food. This time, though, the soup is being offered in a tortilla bowl! I asked her about that. Liquid in a pre fried tortilla? Since I usually eat half of my portion and take the rest home, we put the soup in one to go bowl, the add ons in another and the bowl in third! This sounds silly, I imagine, but there was a bonus! Not having the liquid in the same bowl meant more room for the toppings! I wound up with a delicious small mountain of rice, beans,grilled veggies, queso, corn salsa and Pico de Gallo! I forgot I could have had quacamole for free! I ate the bowl as if it were chips and REALLY enjoyed the meal!! There was enough for 2 more servings and I was a very happy camper! My husband had three soft flour steak tacos and really enjoyed them too.The menu says the soup will only be around for a limited time, so I guess you know...

I’m sure this complaint will just fall on deaf ears.

I ordered a family pack, over $100 worth of food for my family and the restaurant left out the protein, 18oz of steak.

I spoke with someone at the restaurant and asked if their was an extra tray of a food laying around and she admitted that they probably made the mistake on their end at the restaurant and if we got a refund and reorder, they can throw in some additional items for us which I was happy with and appreciated their willingness to make the situation right.

However Door Dash will only refund $20 but I’ve got a whole family meal without the main.

I called the restaurant again and a new lady picked up. I told them I can come and pick up a tray of meat since the restaurant left it out but they said they can’t just give away a tray of meat and I had to go through Door Dash.

I asked to speak with the manager and she said she was the manager and it was not possible to give me the tray of meat and I had to go through Door Dash.

I just don’t get what the complication is. The restaurant was already paid for the items. Why is it so difficult to pick up an item that was left out.

I was honestly speechless for a couple seconds and she said “he hung up” and then she hung up on me.

It’s just disappointing that there seems to be no resemblance of customer service and willingness to make a situation right.

I was on hold with Door Dash for about 30 mins and we decided to order from...