Long story short:
Don't come here. Go to sweet tomatoes or somewhere else.
To start things off, I would like to adress that this review is not to be taken personally by the emlpoyees for I know how difficult a restaurant (let alone a buffett) can be. The melodramatic customers, low pay, etc... You guys are the only reason why this review is two stars.
Golden Coral has been known for a great place to hold family gatherings, large gatherings, parties, etc... Unfortunatly, as of latley, it has become a source of nothing but health code violations, un interested management, and utter disapointment. From the moment you step inside, you can't help but notice your feet getting stuck to the carpet. The air is filled with the smell of grease, cholesterol, and a strange smell of old carpet... For starters, the price for an adult has sky rocketed to $15 over the past couple of years. $15! That said, I was eager to have a plate full of my favorite entrees: steak, mac&cheese, shrimp, corn bread. The food is as to expect from a buffet, but come on guys... The steak was 50/50, meat:fat! For $15 you guys should seriously invest in better quality ingredients. Please.
Now lets get down and dirty... Literally.
As I mentioned before, the carpet is utterly disgusting. I'm sorry, but when your shoes are stincking to the floor and there are visible stains and other random bits of things everywhere it's just unacceptable. And just as a little "fun fact", the waitress'/waiters fail to sanitize their cleaning clothes when wiping down tables. In other words, all the gunk from other people's filth is glady re-wiped on everyone's tables. This is not their fault. Whoever is in charge should enforce and elicit stricter cleaning policies or at least have waiters/waitress' sanitize their cloths.
The bathrooms. There seriously needs to be a permanent shift cleaning up bathrooms for as long as the restaurant is open (or when it starts getting busy). It's common sense that when people over estimate what they eat and have low quality fugde cakes after a plate of pizza and French fries, they are going to be in the bathroom... Alot! I don't want to get into the details of how they look, but management, you need to fix that.
To conclude, this will be the last time my family and I come to this or any Golden Coral location. I hope this review opens up the management's eyes and any buffet to correct simple mistakes to improve the quality of their restaurants to be a better and safer...
Read moreIt’s Golden Corral and I don’t expect 5 star food or service but c‘mon folks, do a little better ! It’s astonishing how folks can have such terrible food as a restaurant but still operate a restaurant- i would have to stop doing my job completely if I was this terrible at what I did. Taco meat was absolutely disgusting and was questionable looking ground beef literally sitting in a pool of grease. I did not take a picture bc it was just too gross for me to even go back up with my phone. Like think a pot of oil and ground beef sitting in it- who thought that was okay to put out? The pozole was terrible and all you could taste was plain boiled chicken that made you want to puke. Food was at best room temperature including fried chicken and mashed potatoes. Fries that had been out when I arrived were still there over 30 mins and I am ashamed to say I tried them but they were super cold and just gross by that point. The fruit, salad bar, and dessert bar were edible enough. But everything was just dirty including clean bowls full of greasy liquid - probably from the taco meat- and were just left there for folks to grab and eat out of. I had to go through 3 table chairs to find one that wasn’t dirty and while the waitress was nice she was super busy and couldn’t really get us refills. Too many young people working or inexperienced people bc this is just not okay in any way! Def going back to the Bolingbrook location (never mind the smell) but...
Read moreWorst place ever. The food is awful. No basic culinary skills. Here's an example: I figured that I wouldn't go wrong with eating a salad there, low behold I was wrong; they ran out of the mixed salad, so I used a different salad & found a DEAD BUG on the leaf of the lettuce, so like any person that's disgusted by this I reported it, & you wouldn't believe the reply the manager said, "I can't believe this is the 2nd time today this has happened"....Now WTH/F would you do? The manager didn't even offer to reimburse my money, because I certainly don't want to eat there again...we left. I am very saddened that Ponderosa had gone out of business due golden corral, My opinion Ponderosa was the best restaurant/buffet that served FRESH FOODS. Their foods was always served HOT & DELICIOUS. In addition to the guy that tried to do an upscale rendition of Ponderosa, after ponderosa went out business....he too served better food than GOLDEN CORRAL. SO GOLDEN CORRAL since ya'll are the food business, you've gotten rid of your competitors, So step your game up, I've been to 2 other golden corrals in the western suburbs, their services was phenomenal (excellent), so in my opinion ya'll gotta do better, Aurora has...
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