Taquerias Arandinas — Restaurant in Austin

This review is for the service and staff only, as I never received any food. I placed an order on DoorDash, and the order was cancelled because the restaurant told the Dasher that someone else had picked up my order. Okay, it happens. I get it. DoorDash was awesome and quickly gave me a refund.

So I decide to try again, but this time I place a pick up order. I drive to the restaurant, and they tell me the same thing they told the Dasher—that someone else picked up my order.

It should be easy enough to clear up the confusion. I did, after all, place the exact same order as the delivery order. But none of the staff speak or understand a word of English, making communication impossible if you don’t speak any English. From what I could gather, they were trying to claim that I didn’t pay for my pickup order, but I showed them my email receipt for when DoorDash charged me for the pickup order. Nope. Not enough.

They call DoorDash, and asked DoorDash to explain to me that my order was picked up my someone else. I explained to the DoorDash person that they are confusing the delivery order with the pickup order. They took back the phone and spoke in Spanish. Based on my Google Translate app, it appeared they were disputing with DoorDash about payment. I think they then put DoorDash on hold to answer other calls. I waited around 10-15 minutes and spoke to DoorDash via the chat feature on my app. I asked the staff if they were planning to give me food or if I should just leave. They didn’t answer me. So I left.

NEVER coming back. The place looked like an unsanitary...

Holy cow the Mexican food here was delicious. On the outside the place looks a little sketch but what they are cooking inside is awesome. Chips and salsa were good. They bring you 3 different salsas (two red, one green) and all of them spicy, two of the three are really spicy. I got the carne asada plate. Nice size piece of meat. It came with a grilled bulb onion, cactus, and a grilled jalapeño with rice and charro beans. The beans were super flavorful. The rice was good. The carne asada was seasoned perfectly and was so sooo good. The plate also had a sliced tomato, lettuce, and a couple slice of avocado . Flour tortillas were good as well. I wish we had a Mexican restaurant like this in Houston. I can’t wait to come back to Austin because I’ll be coming here again. My waitress was attentive and took very good care of me. I didn’t get her name but she had glasses. Nice job...

My favorite restaurant chain for Mexican food but I will never go to this location again! The service was great but the food was horrible. I got the shrimp quesadilla and it barely had any cheese and was so wet the tortilla was just falling apart. Same thing with the nachos...cheese was barely melted and the tortilla chips were so wet you had to eat with a fork. My kids got a large burrito, a torta, and tacos. The only thing that was finished were the tacos and I have teenagers who usually ask for seconds. I do not recommend this place at all. It's NOTHING like the riverside location. I HIGHLY recommend the riverside location. Riverside has never disappointed and they also have a great bar with the...