That Burger — Restaurant in Austin

I regret having eaten a burger from here today. While my partner paid for the order to go, That Burger claims they source their veg burgers from Arlos. When I bit into the burger there was an actual rock in my food and it chipped my tooth. Do not eat the veg burgers here unless you want damage to your teeth.

Update 1/17/24: I was fortunate enough to go to the dentist who confirmed that the chipped tooth was surface level and could be polished down.

Had I bit down into the rock any harder or not had dental insurance it would be a different story.

On any other day That Burger would solidly be a 4.5 or 5. They have a creative assortment of flavors that you won’t necessarily find at other burger establishments and for a while it was nice that they had a veggie burger.

Due to the rock incident, my rating has increased to a 3 (previously a 1). This is mostly because the owner was apologetic, responsive, and willing to help where possible. They also gave a refund.

As for Arlo’s, it’s a shame because I have also patronized their brick and mortar restaurant and can attest they had good veggie burgers, but this experience makes me skeptical of Arlo’s quality controls in preventing foreign objects from contaminating their burgers and I probably won’t consume another of their veggie burgers...

I'll start with the food, it was great! The young lady who served me and my husband was very sweet HOWEVER, the cook is a different story. They have outdoor sitting so my husband and I sat down waiting for our food under the heater that was outside. It's currently 53 degrees, upon us sitting UNDER the heater a young man and his lady(white) came and sat to the other side of us. The man asked the cook to move the heater to where him and his lady were sitting because she was cold just as I was which is why we were sitting by the heater. I couldn't even feel the heat anymore. The cook didn't even ASK if my husband and I would be okay with moving the heater seeing as though it was by US to start with and again it's 53 degrees so obviously we were enjoying the heat from heater before he abruptly moved it. Good Customer service and kindness go along way regardless to skin color of your customers, you only get 1 first impression and this experience has definitely reminded me yet again how far AMERICA...

As a local foodie, when I see a restaurant that has more than 4.8 stars, I visit.

That Burger was absolutely worth a visit. We were looking for a mid to high-tier burger joint (think hopdoddys) and although they are self described as a "straightforward food truck", their burgers can only be described as "gourmet".

We tried their French and American. They use high quality ingredients and prepare the food to-order. Do yourself a favor and try That French Burger: the brie and jam is a magical combination that does not overwhelm the burger itself. The beef is cooked perfectly, not dry at all, and the burger was a good portion size so I actually saved some for next day. Fries are thick and crispy, my husband thought they were perfect. This guy knows what he is doing. My only gripe is that they are not a brick and mortar store, since it is 100 degree Texas summer heat. Definitely will go back for...