Yip — Restaurant in Aventura

I recently visited YIP with high expectations and excitement, MARIANGELA M was my cashier but unfortunately, my experience left much to be desired. From the moment I walked in, I sensed an unfriendly attitude from the staff, particularly the older lady who took my order. Not only did she get my order wrong, but she also refused to correct it initially, which was disheartening. When she finally agreed to make the necessary changes, I couldn’t help but feel uneasy about the sanitary conditions, as I witnessed her handling food with little care. To make matters worse, when I expressed my dissatisfaction and asked for a refund, the young girl began shouting, making the situation even more uncomfortable for everyone present. While I understand that mistakes can happen, the lack of professionalism and disregard for customer satisfaction at YIP were quite disconcerting. As a customer, I believe we should be treated with respect and have our concerns addressed appropriately. I hope this review serves as constructive feedback for the management to improve their staff’s behavior and focus on delivering a better customer experience. As for myself, I am hesitant to return and will likely explore other boba places with more attentive and courteous service. The manager how ever was helpful and helped us...

Food was yummy but I wish they were more transparent about the prices. 3 little Dim sum balls cost $5.61 on the menu but I was charged $6 for them with the cashier saying it was "with tax", meanwhile tax total shows $0 on my receipt, but I didn't comment any further. However, I nearly walked out for good when the same cashier tried to charge me $18 for the same 3 dim sum only because I picked 2 different flavors for them, apparently they have to be exactly the same. I would have been fine with paying extra but not that insane amount for 3 little dumplings. I'm not stingy, I just don't appreciate being deceived. She also seemed annoyed with me for asking questions.. then the other lady asked to keep my receipt after handing the food which I found very odd but I didn't question it either. I don't like the vibes so I won't be returning, but food was very tasty as was the boba tea. However the dim sum portions were miniscule for $6 and a $7 boba was...

I would give ZERO. Ordered shrimp Har gao and it was literally inedible. I took one bite and returned the whole thing to the THREE ladies standing around talking. It is very clear they have no clue what this is supposed to be like or taste like. I’m pretty sure they were frozen from the Asian food store and they just microwaved them until they were hard and falling apart. I told them they may want to start a job search because with that awful food they won’t be in business long. I didn’t even get my money back. They just acted like I was bothering them both when ordering and when I came back. shameful to put that out for customers. I’m so sad I wasted my money and still had no lunch! I didn’t get my money returned but hopefully someone else can save theirs by not choosing to eat here!! Owners… you know this is going on. Look at the older reviews. NOTHING has changed. SHAME ON YOU! There will be no prosperity for your new...