Subway — Restaurant in Bainbridge Island

The first red flag was the dirty tables and full trash cans, but I was hungry so I decided to roll the dice. Big mistake. They were somehow out of bread (4pm) so I ordered my turkey sub on flatbread. The guy making my sandwich clearly hadn't been trained because not only did he take forever (I was the only customer) but he couldn't figure out the register so I could pay. The food was disappointing too, the way the guy assembled/wrapped my turkey sandwich/flatbread thing all the turkey and cheese was crammed in the edge so most bites were just veggies and the flatbread. The worst part was the foot long cookie. Not sure if the issue was the way this location prepared it or the cookie itself, but the cookie was molten hot even 5 minutes after ordering it. It also came served in the cardboard baking tray and the cookie was wet with butter/grease. Tried to scoop the soggy, molten cookie out of the tray with a fork but gave up after a few sad bites. Threw away the cookie and my half eaten sandwich in the overflowing trash can and left...

Chipotle Southwest Steak Guacomole Wrap - this sandwich was really good. Contained a healthy serving of vegetables and fresh flavors for Bainbridge Island. There was an earnest and successful effort by the young man who served multiple customers simultaneously. The price was agreeable. Everything was clean and orderly. Confession: I could not add a gratuity on my card. So I threw about 50-cents worth of change in the kitty. All I had with me at the moment. The server who made this excellent sandwich said, "just go on line and tell us how you liked the sandwich." I suggest you leave this young man a generous gratuity. The experience is worth it. Thanks Subway and the young man who made the sandwich. Just so you will recognize the man: he is tall and lanky, curly hair, dark complexion with a lively sense of humor. The young woman who works there appeared just as I departed. I left her a dollar on a $7.62 check in my previous visit. Good food. Good service. Please tip a bit...

Ordered 3 sandwiches on Subway app, paid a delivery fee, paid a driver tip. No food showed, so I called the store. Worker got an attitude and said they don't deliver. I tried to explain that the Subway app charged delivery that I already paid. He hung up on me. So I called back, I got a different worker that said he can't give out the managers number, so I gave him mine to give to manager. No call back so I called a 3rd time. the original worker who hung up gave me the managers number. The managers solution for this whole fiasco was to remake my Sandwich order and me come pick it up....Even though I paid delivery and tip already??? Wow unbelievable!! I will not buy from Subway for long time until they get it together. I'm hungry, frustrated, and told the manager to cancel it all together. Negative stars not...