Indigma - a Modern Indian Bistro — Restaurant in Baltimore

One of the worst experiences that I’ve had in my life. I think of myself as a pretty easy person to please as long as a receive somewhat adequate service, I can forgive the mediocre quality of the food. Well buckle up for a story on my terrible experience at this place.

My friend had made a reservation for 5 at 6:30. We arrived a little bit early to let the one waitress know that we had had an extra person coming. However, it wasn’t until they showed up that the waitress even decided to set up the tableware for the 6th person, forgetting about giving a new glass and lying that we had just told her about the 6th person. This pattern continued throughout the night with terrible service and lack of communication.

We had arrived with my friend’s parents having a flight a few hours after we arrived. However his parents had to leave 1.5 hours after we had ordered with only one dish that had come out. The waitress should not be employed at any service place. She is the most unprofessional and incompetent person I have ever met in the service industry. The fact that she has a job must be due to nepotism. What annoyed me the most is that she lied multiple times to the chef and to my friend about what actually happened.

She tried to pretend like she told us it would be a wait when we first came in and if we had told her about my friend’s parents’ flight, the food would have come faster, which irked me since the speed of our food would not have changed since we were the only party that had made an order at that time. The waitress had a record of gaslighting us whenever we had a question we had to ask

When we brought up our concerns with the chef, he brushed aside our experiences and repeated the lies that the waitress had said that we had been told the wait would be long. He then said he would give us a discount, took 20 minutes to decide the discount (and we were already in a rush to get out) and ended up giving us a 10% discount which is absurd for the mediocre food and terrible experience we had. Even with the discount, the cost was still over $160

The food itself was not bad but nothing special. My mom could have made better Indian food in her sleep.

TLDR; The food was mediocre and overpriced. The waitress should not be employed in the service industry and the owner/chef enables his employee to gaslight her customers as well as has a lack of sympathy or understanding that you would expect from a normal person.

I would not recommend this restaurant to my...

We went for Valentine’s Day. There was one server, a host and another food runner. When we were seated, the host said the bartender didn’t show up today so we could only order two cocktails that were on the menu. They appeared to be premade. Our server took our orders and we barely saw him for the rest of the night. The food came out so slow. It took us over and hour and a half to get our entree. This was the case for all the tables in the restaurant. The server ended up leaving before the night ended leaving several tables unattended. I can’t really put into words how bad this experience was. The restaurant staff was so unorganized and the service was incredibly slow, but the food for the most part was good. We witnessed two different tables leave without getting their food because the wait was so long. Another table left before their dessert came out. The host, who was now functioning as the only server, had to be flagged down to bring us our check. After she took the check back with our card, another 20 mins passed before we had to flag her down again to remind her to bring us back the check. She didn’t bring a pin or the copies of the receipt to sign. Finally, we closed our tab. She wished us a good night and I wished the same to her and said, “I hope you get to go home soon.” She replied and said it was her first day working at this restaurant. A lot of things made sense after that. We were at the restaurant for over 3 hours. The restaurant was completely booked and they clearly did not have the staff to accommodate the demand. They even seated a walk in when things were so far behind for all the other tables. We watched one by one as each table would have to stand up and go to the bar to get service. None of the staff ever acknowledged how long we had to wait to be served or our food coming out late. I wouldn’t recommend this restaurant to anyone. I will say, the cardamom crème brûlée, the garlic naan, and the salmon were...

It’s Restaurant Week here in Baltimore! That means experiencing as many new tastes as possible in our city! We walked into this posh spot for some Indian classics but quickly learned that we had more than just the ordinary Indian cuisine coming our way.

We started off with two amazing craft Martinis, followed by our delicious appetizer, Keema Aloo kofta - minced lamb / spicy potato croquette. So unique in flavor and hearty. Our main course came out with a smoking, sizzling debut! Beautifully green Herbed Chicken Kabob Sizzler - coated with green herbs / mint / ginger. The Lamb Chettinadu was heart-stopping delicious - red curry leaf sauce / coconut / southern Indian spices. Both entrées came with steaming basmati rice, seasoned with delicate spices and plump green peas. As if my head wasn’t spinning enough with all the rich flavors and spices... second round of martinis... YES SIR!

Mr. Tony, the owner of Indigma was a delight to speak with and a Baltimore staple in the culinary scene. Over 40 years of owning, cooking and running 11 Restaurants and he’s not stopping anytime soon. Thank goodness for that because this has now become my go to spot for outstanding Indian fare with a twist.

Dinner ended with this award winning Cardamom Crème Brûlée... Just WOW. Indigma also has an amazing lunch buffet. We can’t...