Terrible place. Terrible service. If you are getting take out here check your food before giving them your card! I got pork fried wontons and the wontons were total mush topped with about 2 tablespoons of tiny pork cubes and salsa (I wanted the salsa on the side but they put it on the food anyway) Macaroni and cheese was noodles floating in very watery liquid which they had dropped the side of bread into making it complete mush. I did not take the food and was told that my card would not be charged. It was charged anyway and when I called and spoke with someone they said that a manager needed to be called in (which the server did not do, he watched me leave empty handed and had not gone for a manager). They are refusing to refund my money. Beware!
In reply to management’s response, unless you are suggesting that time made the portion of pork in the nachos very small, and made the macaroni and cheese extremely watery you are grasping at straws (btw, the longer macaroni and cheese sits the more it thickens, a good chef knows this) The server assured me my card would not be charged. He did not go and get a manager while I was there he was present the whole time. I did not call immediately because I waited for the charge to drop because the bank said it would take a few days. When it did not drop off , I called. Let’s face it you guys failed, you lied, and you’re not willing to own up to it, that’s...
Read moreWas looking for a new brunch spot that served bloodies and mimosas. Stopped in about 10am. We were seated but didn’t see anyone for awhile so finally the host came to ask us for drinks. We did a mimosa flight and a bloody. We then waited about 20 mins for drinks as two other servers came by to talk about the mimosas as apparently no one there knew what the flights were. We could even hear them talking that no one knew where the serving items were for the flights. Hey, we’re all learning, right? Though your menu does say “ask about our mimosa flights!”
The bloody was awful. It tasted like water that someone poured a shot of V8 into. I could barely drink it. Mimosas were good and quite strong.
After a long wait we got our food. Home fries were overdone but had great seasoning. Everything else was about average for diner food.
Overall it was just a weird feeling. One server was obviously trying very hard but it seemed like no one knew what was going on or what items could be ordered. Kudos to you, red headed server, but we...
Read moreMy friends and I came here to celebrate our friends 21st birthday, we decided to stay at this hotel for the amenities and the fact that there is a restaurant and bar inside of the hotel. We seated ourselves and were approached by our server, she wasn't very welcoming in my opinion. We ordered our food we ordered some drinks and waited for approximately 30 minutes until one of the bartenders approached the table in a very unfriendly, and extremely unprofessional manner. He brought a black light and checked our ids and claimed that they were fake because 2 of them were not yet converted to a real Id and didn't have the "hologram". The whole situation was very frustrating, and really honestly ruined our evening, my poor friend was so upset and embarrassed by this establishment, because we had to ask to cancel our food and other orders so we could find another restaurant to celebrate her birthday. Not only do I not recommend this " lounge" I also do not recommend the hotel as a whole....
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