Burger King — Restaurant in Bartlett

Went back for the first time in a long while the decline in service is really noticeable. I arrived at 5:30pm on a Saturday and was the only diner in the place with maybe 2 cars in the drive thru. Ordered double whopper combo meal substituted onion rings for fries. Took about 5 minutes for them to put the order together. Finally brought the meal to the counter and it had fries, told the counter person i had onion rings which was promptly swapped out. Proceeded to the booth sat down and it was a single whopper not the double i ordered, took it back to the counter and stated i ordered a double which again they had to make. I returned to my booth and the counter person waved to me that my burger was done. Heaven forbid they bring it to me. Remember i am the ONLY DINER in the entire place and these cretins couldn't get the simple order correct. Incredible the amount of indifference these people have in doing...

All kinds of attitude. Like yah I get it you work at Burger King I’m not expecting much. But every time I go there they act like I’m really putting them out by wanting to order food. I always try to be super courteous especially to fast food workers because it’s really not the best job and I don’t want to be a jerk on top of it. So I know it’s not just that they’re responding to being treated bad. It seems they’re more interested in socializing amongst themselves than working. Be sure to check your order because you’re probably missing something. Like every time. So the signs are advertising chicken nuggets 10 for $1 but they will only sell you the 8 pack for $1? And to top it all off they’ve had the same janky kids meal toy for like two years. Whomever owns the this franchise location needs to start paying attention because damn. I’ve never written a review for a fast food place but it...

Funny I’m seeing a lot of the same complaints. I was told to go to the first window and since no one was there, and there was no cars in front of me, I moved up. She gave me an attitude saying that she clearly said first window. Sorry but if no one is there , I’m moving up. I ended up just leaving cause I’m not going to buy food from someone who doesn’t care about customer service, that tells me they don’t care about the food either.

Other times they do answer the speaker as if you’re bothering them, and at one point I was asked to pull up and I sat there listening to an employee yell on her phone about customers.

Another time I came they just kept telling me what they were out of. I got half way through my order and she tells me they’re out of soda, do you want orange juice? I was just like ok Nevermind thank you...

This Burger King just...