Papaya Thai & Sushi Bar — Restaurant in Beaufort

I rarely ever review anything, but after this experience and trying to speak with someone to help and only getting attitude, I thought I would warn others. I’m not sure about the rest of the menu, but the pho that I ordered was probably the worst I’ve ever had and it was such a disappointment since I absolutely love pho. My husband had the steak entree and his steak came out undercooked and when they took it back to correct it, it came back out rubbery like they had just microwaved it instead of recooking it. Honestly, I’ve never been to a restaurant that when they undercook something, they take it back and just “recook” it. I’ve always experienced them making a new entree to ensure that the customer knows it wasn’t just microwaved. My son ordered the California roll and his food was the only food that turned out ok, but let’s face it, it’s pretty hard to mess up a California roll. The service was extremely slow despite the dining room being relatively empty, but the waitress seemed nice enough. My husband contacted the owner through Facebook privately to address the issues we had with the food and the owner seemed nice and asked us to give them another try. At this point, we assumed maybe it was just an off night and we’d maybe give it another chance later on. Then after checking my bank account the next day, we discovered that there were two separate charges for the same amount by the restaurant. We assumed it was a simple mistake and called to see about getting it fixed. The woman my husband spoke to explained that there is a flaw in their POS system and usually the charge “falls” off the account after a while depending on the bank. When my husband said that he would have appreciated being explained that when they ran his card twice at the restaurant so he wouldn’t be surprised by the double charge the woman went on a rant about how servers have rights as well and that she can only do so much. It now has been a week since our visit and one of the charges had posted with the tip that we left, but we still have the second charge pending on our account. Needless to say, we will not be returning and plan to dispute the second charge...

Stopped by for lunch, almost walked out right away bc of a faint odor of rancid oil. I'm thinking the oil needs to be changed, and floors, counters, tables etc need to be scrubbed down. The server greeted me in a rather raucous voice and asked me how I was doing. When I didn't answer immediately, she repeated the question in an insistent voice. I was not going to get away without answering! I too was surprised at the plastic cups and the statement that masks had to stay on unless actively eating. This is not reflecting the science, and the restaurant would do well to get with it. Apparently there is only one server so staff must be way down and they can't clean as needed (including running the dish washer) hence the small plastic cups. Also, they were out of TEA! No lemonade. None! An Asian restaurant with no tea? Just soda! I ordered the Papaya pork rolls and red curry. The pork rolls were quite dense, the sauce helped with the flavor. The "after flavor" was off, and I think it was the oil that isn't as fresh as it could be. The curry was excellent. It was a generous portion, enough to bring home. I was seated by a front window, and was truly chagrined at the mess outside. As one drives by the restaurant, there is a pretty brick wall along the street, and one imagines a charming court yard between the wall and tall windows of the restaurant. No. It is full of junk that has no place on the property, not even in the back. An almost fully rotten pallet, numerous plastic pails that have been weathered for months, and pots of plants that have long died. It would take so little to get a crew out there and spruce it up. No extra $$ invested except the labor cost. Get the trash out. Maybe they can't get enough help to plant the pots and God forbid water them, but clean them out. Look up ideas for dried arrangements so customers have something calming to look upon, not something that risks one's appetite. It seems that the restaurant has responded to previous comments. The server was friendly for the most part. There is much that this place could do to bring back the volume of customers it once had, and afford the help that it...

I went there with an old college buddy. We call him The Animal. The animal doesn’t shy away from anything. Just read some of his antics at a Red Lobster. Well, this time is no different. We got there a little before dinner rush. I ordered the Sweet Basil Chicken, which by the way is excellent. The Animal saw that the menu included a grouper roll. He asked me if he thought he could catch a grouper roll in his mouth from across the room. Blindfolded. Before I knew it, he had taken his silverware out of the napkin and wrapped the crisp, white napkin around his eyes and tied it behind his head. He walked clear across the room, faced the wall and said “Let ‘we rip!” I began to tell The Animal that he was facing the wrong direction when he interrupted me mid sentence, his glorious mullet gleaming in the window sun and said in his southern drawl, “I said let ‘er rip!” I nervously grabbed a piece of the grouper roll surrounded with delicious white rice and chucked it across the room. It sailed across the room, tumbling end over end in a perfect arch. Closer and closer it got almost in slow motion. By this time word had spread around the building and the waiting staff and chefs had come to see the commotion. Passers by stopped to look inside, a police officer pulled over to take a gander at the grand feat that was taking place. Inching ever closer now the glorious roll of ocean fish wrapped with rice continued through the air. There was an unmistakable aura of excitement in the room. Then it happened. He spun around at the last second, his masterful mullet spinning like a suoermodel’s hair in the wind and caught it between his teeth! The crowd now packing the restaurant erupted into a deafening roar! Young girls cried with excitement, old women fainted in amazement. An old man stood and applauded. The police officer said “Atta boy.” A young boy holding his father’s hand looked up at his father and said “I want to be like the Animal when I grow up.” Me too...