This store is always packed in drive through. So I go inside. What is disappointing is if you are inside they treat you poorly as if you aren't important enough to serve. Drive through is always priority, the call ins, last is those customers standing inside waiting and watching 👀 seeing 7 workers but not getting their drinks. I waited 8 minutes before asking about my drink, when I was told what's my name, and they didn't find it, they asked if I ordered at the desk, I said yes, they said oh, was it a cold drink, I said yes, I ordered over 8 minutes ago. She proceeded to tell me I am not the only order. True, but out of 7 people, 1 should focus on those of us not lazy, not in a car or on a phone, but the ones standing inside watching you make drinks to sit on a counter while I'm waiting. The way Starbucks procedures work, does not work for f2f customers 😑 ! 1 person should prioritize inside customers who are standing, waiting, watching 👀, and feeling like they aren't priority 🙄 in Starbucks. Sad that f2f customer service is treated like a red headed step child. Shame on Starbucks!!!! I have the app, I am a gold card carrier, and drink Starbucks coffee at home, I matter and deserve priority no matter where I choose to go for my coffee! Please treat f2f customers...
Read moreI am by far not a Starbuckian, but when I feel the need to just relax, pick up a new book, read in before I bring it home, the experience is heightened over the aroma of mocha. The coffee shop in Barnes and Nobles' bookstore is serene. It's like a mind massage.
The barristas are the consumate professionals. Like latte librarians. There are two awesome entities in one spot. They are truly the nicest people, all smiles, know just how to make your coffee every time. Copped two huge cookies they heated for me. Nice!
Then you just find a comfy seat, read, sip, read, relax, read, sip, read, melt all that stress away. This mocha latte is like a pair of soft hand slipping onto your scalp, massaging away all the stress. Ahhhhh! I needed this. I almost let out a little moan. The only thing missing is a fireplace and an ottoman.
Take care. Love to read? Love great coffee or just the aroma? Barnes and Nobles Starbucks is calling you. Heck, just need to chill for a second and unwind? This is your chillaxin spot.
Buh bye peeps. Take care of yourselves. This isn't a rehearsal, this is your only life. Never forget to give yourselves weekly spoils. This is one of mine. You can borrow it, just leave some...
Read moreI came through the drive-through this morning to get my drink and a danish for my son. I didn’t come into the store because he has a cough, and what I think is pink eye, so I wanted to minimize my contact with anyone else. Thus the drive-through. The store has run out of stoppers, which is fine, but when I asked for a sticker, they said they couldn’t do that through the drive-through. What???That makes absolutely no sense! If I thought it best to come into the store, I would have, but it is completely ridiculous that you can’t put a sticker on a burning hot beverage that you’re handing to someone through the drive-through. If you can’t provide a stopper, the very least you could do is provide a sticker without someone needing to expose everyone in the store to unnecessary contact. The young lady at the front counter seemed extremely over her job. She did not smile, she did not greet me, even after I told her good morning. She rolled her eyes and asked if there was anything else I need and proceeded to rush me out of the store. I spend anywhere between six and $10 per DAY at Starbucks. The very least the employees working here could do is be polite. Customer service is not what it...
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