The Purple Cow Restaurant (Benton) — Restaurant in Benton

My Mom and I went to Purple Cow on October 6, 2025, at 5:00 pm to catch an early dinner. The restaurant was dead (hardly any customers), minus one other table seated. We were seated in a booth near the bar.

We were greeted and drinks were brought to us by the gentleman who is pictured. We asked for a few minutes to look at the menu. After about 5 minutes, the gentleman asked another server to take our order as he was busy making milkshakes. We placed our order and waited. Up to this point, there were no issues.

Complaint #1: The food arrived, and we were both disappointed. We ordered the same item - which was the Steak House Mushroom & Swiss Burger, with fries. The burger was dry, and grey (when cut into). It appears that they use frozen burger patties. The burgers had ZERO seasoning on them and tasted bland. The fries were fine. NOT WORTH THE $14.99 THEY ARE ASKING!!!

Complaint #2: While eating, the manager (Hispanic lady with a green shirt with "MANAGER" written in cursive) told our server and another server to clean the glass since they were slow. Our server proceeds to spray glass cleaner and start wiping the glass 12 inches from my face as I am eating. There was ZERO considerations given to the customer experience what-so-ever considering that we were there to enjoy a meal and the ambience of the restaurant and not to be starred at as the server was wiping the glass next to us. (SEE PICTURE #2 for how close the glass was to our table).

Complaint #3: If you'll notice, I circled the steam rising from the bar sink. It is because the server pictured (PICTURE #1) uses the steam from the sink to hydrate his face while standing there. How do I know? The server who he initially sent to take our order mentioned to him that he "left the hot water running in the sink", in which he loudly chuckled and stated, "I do that to hydrate my face". So, a restaurant has to pay for staff, licensing, food costs, utilities (INCLUDING HOT WATER), in some cases franchise fees, etc. If I were the owner, I'd be .38 special HOT that my HOT WATER was being wasted for the selfishness of a servers' hydration needs. Not only is this a bad look for the restaurant, but it calls into question the high prices that are passed along to the consumer. Why are we paying for his hydration needs?

Complaint #4: With only us and one other table with customers, why did the ladies room (3 stalls) have no toilet paper in any of them? My Mother mentioned this to a staff member, and she was thanked for bringing this to their attention. Glass cleaning inches away from a customers' face while eating takes priority over toilet paper in the restrooms.

OVERALL: Meh. This isn't the Purple Cow experience that I remember growing up. This felt like a (franchised) attempt at duplicating what once was. The ambiance of the restaurant is awesome, less the oldies music that appeals to no one other than the old people who eat there. The employees seemed to all be disjointed -- in their phones and their own little worlds, lacking awareness toward the customer or the mission of the restaurant. Though none of the mentioned complaints are TOTAL DEALBREAKERS, I'll spend my money elsewhere for a chance at a...

I recently had the pleasure of dining at Purple Cow, and I have to say—this place absolutely lives up to the hype. From the first bite to the final sip, the experience was top-notch.

Let’s start with the burgers. Cooked to perfection, they were juicy, flavorful, and stacked with fresh toppings. The bun was soft yet held everything together without getting soggy. Whether you’re into classic cheeseburgers or something more adventurous, Purple Cow nails it with both quality and creativity.

Then there’s the milkshake—hands down one of the best I’ve had in a long time. Thick, creamy, and just the right amount of sweetness. It was the perfect companion to the savory burger and really brought a nostalgic soda-shop vibe to the whole meal.

What truly elevated the experience, though, was the customer service. The staff were friendly and attentive, and everything came out quickly and correctly. Special shout-out to the kitchen manager, who clearly runs a tight ship. You can tell there's a lot of pride behind the scenes—every plate looked fantastic and tasted even better. The kitchen manager even came out briefly to check on how everything was, which showed genuine care for the dining experience.

Whether you're stopping by for a quick bite or a family dinner, Purple Cow delivers both great food and even better service. I’ll...

After Red Robin shut down, I was disappointed but decided I would give Purple Cow a fair shot, even though I am an adult who enjoyed an adult place to dine and have a drink. I went a month after their opening in Benton, and I had to sit at the bar, which was fine, even at noon. I had to ask for someone to wipe off condensation from the bar which I was told had occurred bc of condensation from the frozen ice cream containers. It was very wet, and even after wiping it very much, it was still wet. I couldn't lay my phone down and the menu stuck to the bar. I ordered a supreme burger. It was dry and over cooked, and seemed to have no seasoning on the meat. The menu makes you pay extra for fries with your burger and touts them as something really special. I paid extra for fries, they were typical fries, and all was crammed on a platter so small that I had no room for Ketchup. I did not want lettuce, tomato, etc...for a mushroom Swiss burger but it took up room on my plate anyway. I was not impressed. As an adult with no young kids, I will not be back. Dry burger, nasty wet bar, extra money for fries, no room for ketchup. I miss Red Robin.. Burgers were juicy, fries were endless, bar was clean and dry. Purple Cow is what it sounds like it is...a place to take your kids...