Happy Dragon — Restaurant in Biddeford

At one point I gave this place a 5 star rating. I have been going to the restaurant off and on for so many years, I can't even tell you how many years it has been now. All I can say is I was a very young woman, and now I am 41. Over the past year, the customer service here has gone completely downhill. My friend ordered us lunch, and I walked from Pike Street to pick it up. I walked in with foggy glasses because of my mask; and I couldn't see well. The woman who took our order over the phone was there to greet me. She had spoken super quick on the phone to my friend; and was more interested in hanging up quickly then letting us ask for everything we wanted. Her reply was, "That it?" every time my friend said anything. She was annoyed, and so wasn't I, so I wanted to be as kosher as possible because I was uncomfortable already. After she handed me my food I asked her for the receipt; so she turned to retrieve it. Since my glasses had started to clear at that point, I saw a small napkin holder with napkins in it. It was partially hidden behind a hand sanitizer bottle; so I carefully reached for some and took a small stack of 6. The woman saw me and immediately raised her voice because she was obviously annoyed I had taken some. "No! No! No!" Followed by a loud, "TSK TSK TSK!" came out her mouth at me. "There is sign YOU DON'T TOUCH!" With that, she pulled the holder out from behind the hand sanitizer bottle and showed me a small square size sign that had not been visible because of where the napkin holder had been placed. It was a picture of a hand with a line through it, and it was super tiny. I explained to the woman that I wasn't a child and not to chastize me like I was a child; that my glasses were also still a bit foggy, the napkin holder was behind the hand sanitizer bottle so you couldn't see the small square, and I was LEGALLY BLIND. And instead of giving any type of apology, she came out with the TSK TSK TSK sound again, coupled with abruptly shaking her head no several times, as she turned her back to me. She then said loudly, "NO YOU ASK! YOU ASK, YOU ASK!!!!" I was appalled and embarrassed, and I felt my cheeks turn pink. At that point I told her I would not return because she didn't know how to treat disabled people, and how I would be calling her boss. When I got home, I attempted to do just that....only to discover that the RUDE, SHORT TEMPERED woman is the OWNER!!!! I will be calling the city Monday to see if there is some type of complaint that...

There is great Chinese food and mediocre Chinese food. Even when it's not great you still know what to expect for flavors. This is neither of those experiences. I did not think it was possible to make truly terrible Americanized Chinese food. Control group: General Tso's, crab rangoon, fried shrimp with veggies, a fruity drink. Our first drink, a Mai Tai tasted pretty much like a sour orange took a piss in a glass of aspartame. I'm not kidding. We actually had to send it back, which we never do. The crab rangoon was amazingly under-fried; doughy, chewy, no thank you. The fried shrimp was batter-fried like you would imagine chicken fingers to be, in a sauce that most closely resembled the part of brown gravy you usually discard. I honestly never thought it would be possible to have bad General Tso's chicken, or "General Spicy Chicken" as they call it. Perhaps it was the Hawaiian punch red color of the chicken that should have first alerted me. In retrospect, the fact that the waitress attempted to deter me from this choice should have been a red flag. The sauce was unlike anything I have ever tasted; best guess is grenadine, corn syrup, and barbecue sauce with some indecipherable grainy texture thrown in. If it was anything distinguishable I would say sugar... or sand. My wife concurs that this is the most accurate description either of us can think of. The only redeeming factor was that the chicken appeared to be real, easing my growing concern for imminent kidney failure. If you do decide to eat here, make sure to accept the free cup of tea you are offered upon arrival and scald your mouth to a tingly numbness prior to partaking in your meal. Danger Will...

I got a phone call from the restaurant asking if I just left happy dragon. I said that I was on my way to pick up my order. When I got there I found out my order went out the door that’s why I got a phone call. They got that person to come back. Then they tried to hand me that bag. The bag was soaking wet from the rain. I said I do not want that order. The old white lady tried to sell it to me. I said that I would go somewhere else for food. They took the bag out back. Then another woman came to me and said they are remaking my order. I would never know if they just put my order into a dry bag. With country just getting over COVID 19. After I get home with my order I had nothing that we ordered. I ordered an orange chicken meal. It tasted like spicy maple syrup. No orange peals or even a hint of orange taste. The pork fried rice had no flavor at all. The boneless pork was very dry and also no flavor. The crab Rangoon’s do not even taste like crab. Fried cream cheese. The worst Chinese food in Biddeford. I’ll travel to Scarborough for the best...