BR Prime — Restaurant in Biloxi

I wish you’d reach out to me. I left my phone number in this review on your webpage Tonight I ordered the halibut and I waited 45 minutes for you to bring it out, and it was hard as a rock. The waitress assistant, a tall blonde lady explained that two others went back at the same time so she stayed it wasn’t just me. I then ordered a steak Which they decided to rush out in minutes, completely burnt on both sides and cold in the middle. I tried to eat it. I just couldn’t chew through it and decided to spit it out and call her back over. At this point, she couldn’t even look me in the face. She just picked up the plate and left. Then your manager came out and stated to me that he was sorry that the food was so bad and that he had told her that there was nothing else that I wanted them to do so he asked me to leave. I explained to him that the fish was hard as a rock and said underneath the heat light for probably 45 minutes in the state was burned just to get something on the plate. He didn’t care to listen to anything I said, even after I explained, she never asked to make it right. I’ve eaten here over 50 times and every once in a while you get terrible service and tonight was that night. Sadly, the restaurant was 75 to 80% empty and I can see why. Either you have fired your good chefs or your staff is just decided they don’t care. But it’s the manager that should’ve made it right or attempted to. Today is September 24 and my dinner was at 5:45. I left at 7:00PM with no food. I make these reservations months in advance and it’s a shame that I’m served such terrible food and you dismissed me like I’m a piece of garbage. I’ve never been treated like this anywhere. Your manager and chef should be ashamed of themselves for...

We were looking very forward to our meal at BR Prime, but it was disappointing. First of all, there were 2 tables of very drunk and very loud people who set a bad tone. They were on the opposite side of the restaurant but the acoustics carried every word to our ears. We ordered a dirty martini, and the olive juice in it tasted old and mildewy. That mildewy flavor even affected the blue cheese stuffed olives. Not a good start. The bread was wonderful, and the amuse bouche was a nice touch.

The Caesar salad and spinach salad were decent, but our filets were over-cooked and extremely salty. We even ordered a red wine sauce after we tasted it to hopefully tame it down, but even it was very salty. The creamed spinach was pretty good, but it was also very salty. Just so you know, I’m a salt fan, so when I say everything was over-salted, it truly was. We drank lots and lots of club soda.

My husband ordered a baked potato, and the jacket (which he would normally eat) was caked with a quarter inch of salt. The inside was good, though, and the cute little half moon tray of additives (butter, cheese, bacon, scallions, sour cream) made it great, plus the potato was huge, so that was a win.

For dessert, we had the grand marnier souflee, and it was wonderful. We thought about just having appetizers and souflee for our meal. I suppose we should have. Lots of food left on the plates, and our server didn’t ask if we wanted to take it. We wouldn’t have, but that would have been a nice opening for feedback which we were never able to give. A $200 meal that was...

4.5 stars. First the chef complimented us with a ceviche hors d'oeuvre which was amazing. If I didn't already order the tomahawk I would have ordered a plate full of these ceviche on a cucumber. I ordered the pork belly appetizer and she went with the charcuterie. For our entrees I ordered the tomahawk steak and she ordered the halibut special. The waiter noticed while I was cutting the steak that it was a bit past medium rare as I had asked. Without even asking he went to the manager and asked for a discount for my meal ($50). That wasn't necessary but greatly appreciated his initiative. The manager did come over and apologize for the streak being medium versus medium rare. My non-proper self came out when he asked how our waiter was doing "he's doing great my glass hasn't been empty and I drink a shit ton of pop". I wish I would have remembered his name to truly give him the praise he truly deserves. The waiter was attentive and my glass was never even past halfway empty. The only reason I didn't give him a five-star was because my $145 steak was a bit overdone and the broccoli that came with a halibut was very salty. We would recommend this location to others in a heart beat but it's definitely not cheap. The service is impeccable. Before my comps and the $50 discount our meal was a total of $271. Look at the pics if you want to make yourself hungry. 6:45 MGM VIP...