Potbelly — Restaurant in Bloomfield Township

Incredible staff, always friendly when I come in. I've noticed that some of the reviews talked about the employees, but whenever I go they are very competent and always get my order right with no problems.

Not a fan of the traditional breads they have at Potbelly, but I do enjoy getting the flatbread. The clubby has to be my favorite sandwich. I just wish that the avocados were always fresh because sometimes when I get them on my sandwich they can look a little brown.

I've noticed that no one has noted the cleanliness yet-- the store is impeccable! There was an odor I noticed in the women's bathroom every time I go that's a little funky, but that's just a small thing compared to how clean the store is, I mean talk about the top of the...

The broccoli cheddar soup tastes just like Panera bread's broccoli cheddar soup, that is THE ONLY REASON I say 2/10!

The service was absolutely horrible. 2/3 employees were so rude and refused to answer basic questions.. such as, "how big are the sandwiches, if I buy a full size?" We were going to dine in, but simply wanted to get out of there as fast as possible, because they were just so rude to everyone there. One employee (I'm assuming the manager on duty), was literally TRAINING the new girl to treat customers that poorly?

The mediterranean sandwich wasn't good at all, they literally just filled it with artichoke hearts and not much else.. even though I PAID EXTRA to add chicken! 2/10 do not reccomend, especially...

I have never personally been here living in Florida, however I came across a tiktok from someone that did order from this location and felt compelled to write a review. The person that posted the tiktok was in the hospital, and ordered the food to be delivered and included a special request for "extra condiments, because the hospital food was awful." To her surprise, not only did they include extra condiments, they provided her multiple additional sandwiches, and multiple additional cookies. To me this gesture was so heart warming to see, and such a selfless act of kindness. If I ever find myself in the area I will be sure to check this place out, but I just wanted to stop by and say great job to this location...