Cambridge Bagel Factory Inc — Restaurant in Bloomfield

Bagels are mediocre (if I'm being nice). I'm not local to the area and had remembered they served beef sausage links as an option from previous visits years ago and enjoying the food along with the pricing (also from years ago)

Anywho, I drop my girlfriend off at work in the area, so I've given the spot a few previous attempts along the 3/4 month stint this past Spring. I have to say the last visit was probably my least favorite!

For starters, here's my suggestions, skip the bagel and go with a roll or go with the platter. I ordered an everything lightly toasted with beef sasuage, egg and cheddar cheese. I believe the beef sausage isn't a big seller considering the woman who took my order had to let the cook know that they had a different sausage they sold (first flag) secondly someone else who sounded like a regular they were discussing apparently likes it too but hasn't shown up yet and it was still on the grill (almost doesn't make sense that the two different sausages even had to be explain at that point.)

So that day I got Tony's sausage (sorry Tony) which who knows how long was sitting on the grill, the bagel wasn't toasted, the cheese wasn't what I asked for (cheddar) and the egg was undercooked and still had that leaky running almost like snot type of texture.

The woman cooking the food was sweating profusely while handing me my sandwich which made it all the less appetizing. I took one bite took the sausage off to eat and tossed the rest for the local pigeons.

It would be nice to see this place get it together and I will say for just an egg platter it's not terrible and the beef sausage is not something I regularly see and do like. Also pricing is more than fair for their breakfast platter special and is the reason I am giving them 3 stars 🌟 🌟 🌟!

I'd be more then happy to update the review if I see things have changed for the better and management welcomed another appearance by

Truly Yours,

"Graziano The Bagel Boss Critic 🥯" and professional Google Local...

First off, I have been there many times because it is dirt cheap, particularly their "breakfast deal". As I often frequent hole in the wall places, I dismissed the fact that it looks like this place hasn't been cleaned in years and the condiment containers, booths, and pretty much anything you touch in the place is slimy and sticky. The food was always inconsistent and questionable but you can't really mess up eggs. The potatoes on the other hand are another story and the last time I got a surprise The old dude had a collection of loose hair on his sweat shirt, which looks like he wears every day. After noticing that, I made sure to watch him closely. The potatoes are prepared in advance (i wouldn't be surprised if they are left over for days) and kept to the side of the griddle which the guy regularly reaches across with his unwashed sweatshirt. When you order, they warm up the old potatoes and slop them in your platter. When I received my meal, I closely inspected the potatoes and found a bunch of small hairs, some actually embedded and fused to the potatoes as if slow cooked into them. There is no way this place could pass a...

I love this place. I have been grabbing breakfast from here for over 5 years but as time goes by they care less and less about the customer service aspect of things.

I’ve never seen something like this before. There’s like 6 or 7 of us waiting to be attended and the employee is busy having a full blown phone conversation out of a Bluetooth earpiece. They are so busy with their phone conversation that there is no good morning, how are you, how can I help you.

I asked for 2 bagels, I only received 1. Why? Because they barely could hear what I asked for because someone else is talking to them from their earpiece. They rang me up, told me the price and continue chatting away. Terrible service. No one should be on their phones while serving others at a...