Subway — Restaurant in Blue Ridge

I come into this subway very frequently, and today was the worst experience ive ever had with them. I have worked in waitressing and restaraunts myself, so i completely understand being understaffed. When i usually visit there is usually only ONE PERSON doing all of the jobs, but she always seems fine by herself. Today when i went in they had her and another employee as well, and 5 of us walked in at the same time and one of the girls walks straight to the back for 20-25 minutes leaving the girl who was apparently being trained alone at the front by herself. It took this girl over 20-30 minutes to make 3-4 sandwiches and still hadent taken my order after 30 minutes of waiting in line. After waiting 45 minutes for a wrap to be made, I called both employees out for the amount of time I had been standing there when there was only 2 people in front of me. The girl did NOT apologize, just an excuse with a raised tone explaining that everyone there but HER was in training but she was in the back for 20-25 minutes leaving the new girl at the front by herself? Then pretty much tells me I can apply if i have a problem. Theres absolutely no way I will ever spend another penny at BLUE RIDGE SUBWAY. Not to mention they gave me no discount or anything for that matter for me being upset and mad and calling them out.... Ive never seen such incompetence and attitude about making sandwiches lol. please close...

I placed an online order just when I was walking in because in several occasions, they have messed up my order. When I walked in, there was only one costumer in front of me. So when it was my turn, they had already received my order. I explained the order that just came it was mine. There was a blonde lady that ordered me to sit down and wait for my order. I explained to her I was going to wait there because in several occasions, they had my order messed up. In few minutes, there were 3 more costumers behind me she basically didn't care. She made me wait and ordered her coworker to take care of the next 3 customers that were behind me and then take of my order. Finally, when there were was nobody else there, they were able to make my order. I was a loyal customer. But if this the way they treat customers, I can go somewhere else. This happened Monday August 7, 2023...

We were suprised to see the store actually open since everytime weve tried to eat there its closed. Well today 3/23/19 apparently the store had just opened when we arrived at 1:30.. one staff member was wearing a spaghetti strap tank top making sandwiches then finally grabbed a subway shirt which she put on in front of the bread and in front of all us customers.. yuck... then they had 4 loaves of bread IN TOTAL,no Turkey, and the place was disgusting.. when what I am assuming is the manager was told they still needed change, she says "I cant help it, I dont have a car!".. we are sad to see this one time great place turn into such a horrible place.. I'd say we wont come back but like I already said its normally not open anyways and...