The food was good. But the cashier definitely didn't want to be there, nor did she want us there. She was not friendly or helpful. She seemed extremely annoyed that my 8 year old granddaughter couldn't make up her mind on what to eat, even though there was no one else in line behind us. It was so cold in the restaurant! Yes, I appreciate it not being hot in the restaurant, but everyone in the place was shivering! I have managed restaurants and this is not a good customer experience. The table we sat at had crumbs all over it. The manager on duty was very nice...
Read moreI’ve eat at a bunch of Zaxby’s, but this one in Boaz is exceptional. We visit Sunday around 12. Parking lot was packed. Almost decided to not go, but definitely glad we stayed. Service was absolutely the best and fast. Food was fresh and hot. My wife got the new lemon pepper boneless wings. Says it wasn’t just some imitation flavor, says it was actually really lemon. Our meals to go were exceptional. Nothing needed. Had napkins sauces forks. Everything the way it should be. This one is run like they want us back. And back we will be. Highly recommend...
Read moreMade a mobile order, it said it would be ready in 11 minutes. I showed up a few minutes early to pick it up in the drive-thru. My warm food was cold and my cold food was slightly warm, as it was all in the same bag.
Since it was a small order my assumption is they made it prior to when it said it was going to be ready, and they let it sit there until I came through.
Would not recommend doing a mobile order unless you're going to sit inside immediately after doing it to wait on it. LSU prefer cold food and...
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