Well I’d like to start by saying the chef was awesome! Unfortunately that’s where anything pleasant to say ends. While out yo enjoy a birthday dinner with my family we encountered SEVERAL issues. First being a waitress who seeminglyy had a problem believe it or not … don’t her job. First snark remark was after a member of our party Changed his mind about his initial order which happens and simply wanted to add a soup to his order. She looked at him and said “well you just said you didn’t want soup”. Obviously rude and unnecessary. That was ignored we continued to enjoy ourselves. Second came when it was time to pay. She incorrectly split the bill and we reexplained the breakdown of how we’d like it done. She then begins to argue with us and said “well at first you said it was you and that guy all the way af the end of the table”. Another task that coulda have easy just simply be have been fixed with a “ok I’ll get that fixed right away”. Instead she sat there with the incorrect checks and argued. So we asked for a manger. It got worse from here and we began to see why she was acting in the manner she was. The manger comes to the table and immediately says “she said she wasn’t arguing”. Mind you the issue hasn’t even been explained from us at least. He also had slurred speech and couldn’t really communicate clearly. So I explain what happened and even ended it with “I don’t want to get her in trouble just thought you should know how we are being treated”. So we head to the front to pay and that’s when i see him behind the bar indulging an alcoholic beverage. I ask him does he think it’s professional to drink on the clock and manage a restaurant, customers and staff. He then gets upset and says verbatim “please don’t come back you are trouble”! Amazed that this is how you treat PAYING customers. Me and my family payed and left capping off what should be a joyous birthday dinner...
Read moreWell first of all I want to say...I cancelled our reservations at 2 Johns Steakhouse two days before Valentines Day and made reservations to bring my whole family a party of five there..Reservations were for 6:30..we arrived at 5:20..We were seated in a timely manner,but from the time we sat at that table my night went to hell.The lil server was unprofessional and clearly have no experience serving table in a suppose to be upscale restaurant.She kept forgetting our drinks.When someone in our group would order she would just run off with out asking everyone else in the party if they needed something.We had to Hollar to get her to come back and she still didn't turn around.Also she carried the drinks to the table in her hand.That most of all disgusted me.Not sanitary and definitely not professional.The cook is what really had my blood boiling.When he claims he is a friend of the manager and comes all the way from Houston to come there and work.I was at the restroom when he made his entrance and when I sat down I guess he had already asked how everyone wanted there chicken cause when I told him I wanted my chicken cooked well well done.He got all upset telling me I should have told him earlier.And I told him I was at restroom but I was really outdone they way he got mad talking to me like I was a child.I asked him did he habe a problem leaving my chicken on the grill longer and he said no Its just when he puts the sauce on there it's gets all thicker or something to the sort.And went on to tell him for the record I want my steak and shrimp cooked the sane way.But I really wanted to get up and leave a that point because we have never experienced a cook like this at shogun and we pay for good food and good service and we did not get any of it.I did not finish my food I was too upset.I threw it right in the trash.That will be my last ti showing up there.Very unprofessional...
Read more•Had reservations for 7:30pm •Wasn’t sat until 8:00pm •Was told the cook was on the way. •Was then told by staff the cook was going to be 30 minutes. •Agreed with our party that we were leaving. •But not before you pay! For your sodas, side salads, and clear soup that didn’t come in until 20 minutes after being seated! • I had to leave and rush to find our birthday girl a different place for her birthday dinner while they held everyone else over 20 or so extra minutes. •Not to mention not honoring military discounts which they offered “all of a sudden it’s only on Tuesdays.”
All in all waited way too long Food is overpriced In my opinion, almost 30$ a person for chicken and steak with fried rice, soup, soda, and a small salad.
6 people out of the 8 told me they were charged about 6$ the other two had alcohol so y’all managed to make the store 50+$ that hour doing absolutely nothing. Horrible horrible experience. Will never return. Will never recommend. Will never tell anyone to go here.
2.5 stars on Yelp / 4.3 on Google.
I think Yelp has the...
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