I have been going to Same Old Place for over 30 years. During the pandemic, I have continued to patronize Same Old Place by ordering for delivery but have had some sour experiences: cold pizzas when delivered; the wrong item delivered. I complained each time, and they resolved the matters, even sending another pizza to replace the cold one one time. Even so, the replacement was not hot. Unfortunately, my days as a satisfied customer are over. I had a humiliating experience this evening when I had called to place an order for a pizza. The order-taker, Macho, took my credit-card number. I told him that the expiration date was 03/22, but he had keyed in 3/25. Therefore, I gave him my credit-card number a second time, and when he asked for the security code, I told him that it was 197 instead of 195. At that point, he asked me to repeat all the numbers again, which I was willing to do. But then, he turned rude and said that he was not going to take any order from me. He has known me for years. He called me a troublemaker for my having complained -- legitimately -- in the past. He hung up on me. I called back. He hung up again. I called back a third time. He hung up on me yet again. When I'd called a fourth time, he told me that he was not going to take any order from us. All I'd wanted to do was order a Hawaiian pizza, but due to Macho's rudeness, it devolved into his insulting me.