Arby's — Restaurant in Branson

So today I went to get lunch and I order a roasted chicken sandwich. after waiting 15 or so minutes in the drive thru with only 3 cars ahead of me the lady at the window told me to pull forward. I did and waited there another 10 or so minutes and I was starting to get irritated. finally they brought out my food, I drive off and go to eat i look down and someone had put probably (and I am not exaggerating) a half to three quarters of a cup of mayonnaise and honey mustard on my sandwich. I was so frustrated after waiting so long for my food. It made me so angry and I knew I was going to take it out on the wrong person so I just threw it away. Then I go to wash it down with my drink and it is so watered down it didn’t even taste like Powerade. It was blue water. I would say what happened was the Mayo cap came off as they were putting it on or something like that and they were too lazy to make another sandwich or even attempt to scrape it off. I do not normally write reviews but I was just so in awe of the laziness. I figured I’d come on here and let everyone know not to waste your time to just go ahead and go over to McDonald’s or anywhere else but Arby’s....

I was the only vehicle in the drive thru and the inside was closed... After paying at the window I sat there for 12 minutes after watching the guy who took my payment leave, mouthing off at someone inside the store. After calling the store, a man handed me a bag of food and quickly closed the window, quickly walking away from the window. I pulled up as now another vehicle was pulling in behind me. The food in the bag I was given was not my food. Pulling around through the drive thru AGAIN, I had to wait another 8 minutes before getting to the window where another man stated "he said he tried to tell you but you snatched the bag and drove away". This was completely inaccurate! This man apologized and stated they didn't know there was an order and he was unaware we were at the window until we called. We shared with him we had been there since the other guy walked out mouthing off now 24 minutes ago. He had...

Overall experience is always good. The staff is very helpful and friendly. The food is always fresh and tastes great. But I do have 2 concerns. I never have time to actually go inside and order my food so, it's always the drive through for me. I know making the fresh to order takes more time but I just can't seem to figure out why exactly it takes 10-15mins or longer when (in my case), it's simply taking an already baked/cut bun adding already cooked roast beef and cheese, wrapping it in paper and putting it in a bag. I just wish the drive through time wasn't so daunting every time. Lastly, I know this is a corporate food chain but the prices are ridiculously high. Nonetheless, I love the food and the stuff are pretty great with giving good...