Some are amazing guys but others including the woman working there are incredibly rude and brash to their customers, order sweet sauce and no onions due to health reasons and see got an attitude with me 🤷♂️ tonight no different and they even add more water/sauce(it’s most likely water due to thickness 🤷♂️ but my quarter lb of burnt ends was mostly liquid still hungry but hey yall got my money. First night I came here I ordered a lb of burnt ends got a large container that was full I was told to buy a lb and an qt the next got a med shown below along with the quarter which on another night came in a the same med if not slightly larger container. Ow you have been warned I know bbq is more art than science but wtf!?! It’s almost like highway robbery at this point especially when your employees actually fill the containers with liquid(not bbq sauce) and falsely weigh your $13 away hell tonight I spent close to $40 and despite feeling ripped off at Nathan’s bbq I feel even worse at this location 🤷♂️ idk if it’s true Texas corporate(aka HEB) or the individuals themselves but come on guys you don’t expect theft in your stores why here with over priced beef(sadly you are decent for the price but the portions are criminally inconsistent 🤷♂️)
Update I still don’t recommend going here, very inconsistent with portions and sizes, bought a lb of meat got home it was half a pound and I did question them before leaving, they make up way too many excuses that are just not true and some of the staff are rude and just have terrible business behavior. DO NOT SPEND...
Read moreFirst, since I was driving on 290 I decided to call them and place my order verbally at which time they told me no they’re not allowed to take any verbally. I need to download the app and then put the order on the app in order for them to help me or just wait till I drive up and then I can order it when I stand there and wait. We went to the cubicle and ordered our food after we arrived then we had to wait about 10 or 15 minutes for the food and a glass of unsweet tea. When they gave it to me, they told me that they had no sweet and low and I needed to go into the main grocery store and buy a box of 100 for my 1 glass of tea. They they didn’t really have any stock to help with anything and if I needed anything, I could go and get salt and pepper or napkins around the corner in this little outside cubby area. Needless to say it wasn’t a good experience. The food was good. I’ll say that so I was happy with the food, but the service and their attention to really trying to take care of their customer is a pretty...
Read moreWas hungry for bbq at 8:30pm on a Sunday so tried the new place outside H‑E‑B. I got the pulled pork sandwich with slaw & bbq beans added, minus the onions. It was very tasty, no fat, just the right amount of spices, ate with a fork. We also tried the brisket nachos. Again, delicious. Now I see why they were already out of a lot of choices. Can't wait to try more offerings on another day. We also got 2 bottle waters. Spent $20 and some change. ...
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