My family and I went last night for my moms birthday and it was the worst visit I have ever had at a Sonic. We pulled in to one of the end stalls and I went to order the guy came on the speaker I began telling him what I needed and he stoped me and asked if I was going to order this much food could move to a closer stall. Keep in mind it was 2 of the 2 eat for 9.99. So I told him yes and moved to the very first stall. When I started to order this time he told me "that when people order that much food it is hard on the car hops to walk that far". So I finished ordering and we waited for our food. When they brought our food out it all fit perfectly fine on a normal tray in 2 bags and he said do y'all need me to read this to y'all it was the receipt to confirm the order. We got our food and the food was good but they didn't give us enough napkins so since they weren't busy I was across to the drive threw to ask for some and they all looked at me threw the window like I was crazy . One guy even looked up and then went back to what he was doing. I finally got the napkins and we ate and then left. But I will not be going back I have never been...
Read moreWe had a two hour drive with a group of seven to Blue Bell Creamery and Antique Rise Emporium. After a long summer day, we just wanted to eat somewhere quick and get back on the long journey home. So I researched and found this Sonic with a good rating. Hence, I chose to drive a little more to eat something good. Sure enough, they didn't disappoint with my mobile order. I had ordered something from all day breakfast menu and it was taking long! My party in the car was getting impatient. I called in to check and the sweet girl explained that since it was not a regular menu they had to make it from scratch. That made my day! I had bad experiences at other Sonics but not this one! They didn't know our situation but kept us calm by answering very politely, even on the second call and got our food delivered fresh and hot! We had elderly people from outside US as well as a toddler with limited diets. They all enjoyed the food! Thank you Brenham Sonic!! Keep up with that best...
Read moreHorrible service today!!!!! Pulled up to just get a couple of drinks so we ordered online. Well it popped up on the screen that something went wrong and that we needed to push the button to confirm our order so they would know where to go. Well our button got ignored like five times. It took my husband pushing the button over and over for them to finally answer. Then it took another 15 minutes just to get our order. The screen just stayed on in the kitchen. Mind you all we ordered were drinks. I understand they were busy but the drive through went through at least 15 cars and the car right next to us changed 3 times. It was ridiculous how much trouble it was just to get two drinks. Do not recommend this sonic under any circumstance. Oh and also this is the third time this sonic has ignored the red button. Will not be back in...
Read more