Bb's Wings — Restaurant in Brookhaven

POOR CUSTOMER SERVICE AND LOW QUALITY FOOD!!!!! My co-workers and I usually order from here at least once a week. Well Today was the last and final order that this establishment will ever receive from me. I ordered a 6pc chicken tender meal, hot with extra lemon pepper. First of all the order was delivered to the wrong location although my co-worker repeated our address multiple times to the lady on the phone as a result our food was cold. Secondly, my chicken tenders were hard as rocks and the lemon pepper was poured on them as opposed to sprinkled. I literally had big chunks of lemon pepper centralized only on one-side of each tender. There was no way I could eat the tenders without developing hypertension or chipping a tooth. My co-worker also felt the same about her food. I called back to the restaurant in an attempt to ask for a refund. The lady who answered the phone was very rude and unprofessional. She advised they would need to come pick up the food and inspect it prior to issuing a refund(which I had no problem with cause I had 5 1/2 tenders left). Not only did they say they would have to come pick up the food, but also that she would only be able to refund one card and that it would be my responsibility to refund my co-worker her portion in cash(mind you we had 7 different orders with 7 different cards). She also proceeded to tell me multiple times that she did not care if I wrote a poor review about the restaurant. Needless to say, I will NEVER EVER order from BB's again!!!!! They deserve...

I ordered my food by phone as the reviews suggested & the lady seemed pleasant, as the reviews suggested she was rude. So, I arrived to get my food, things I noticed that didn’t sit well with me was the front door being propped open. I continued inside & the back door is propped open as well. I tried to move past that, but as I paid for my food, I noticed a big plastic container of fried rice on the counter in kitchen, uncovered. So, I asked was the rice not freshly prepared upon ordering & if that was the rice being served. She rudely what me about 3 times & said no, she had just sat that there. Considering I ordered shrimp fried rice & wings I realized choosing this place was a big mistake. The same lady that was sitting at the counter, taking orders & funds & playing on her cell phone...Prepared my wings & boxed up my food w|o washing her hands or using gloves. Finally spotted the health score, an 81, to each it’s own, but for me an 81 is a little too low. After spending $15, I wanted to attempt to enjoy my food, but ended up throwing everything away. The shrimp fried rice tasted and looked like leftovers, rather than fresh, or maybe that’s just b|c of what I saw, idk but that whole experience was unpleasant. First & last time,...

On 02/22/2019 6 of my co workers placed multi orders. The delivery went to the wrong location when I verified the address which in tell caused the order to be late. We the driver called stating he was there and I advised him that couldn't be the case he hung up the phone. Once the order arrived to the correct location two of my co workers was unhappy with their food and called to request a refund and was told they was place both refunds on one card and it was up to the other to provide the refund. Then they stated they was coming back to get the food on base on what the driver felt they would give them cash. The young went on to say she did not care if they were unhappy. Our company purchase food from them all the time and we are not happy in the we have been treated. WE WILL NEVER ORDER FROM THEM EVER AGAIN!!!!!!! If they do not care if we are happy than we cannot continue to...