Chick-fil-A — Restaurant in Brookside

My fiancé and I mobile ordered and picked up our food in the drive through; this is the first time we've been at this Chick Fil A since it opened and we were excited because it's close to our apartment. I ordered a Cobb salad with grilled nuggets because I have celiac disease and cannot eat gluten. When we got home, my salad had crispy nuggets on it. I went back to get a new salad and I come home and after eating some of it, I found a few small pieces of crispy chicken. Thankfully I didn't eat them but the cross contact will likely make me very sick over the next few days. I even told the guy when asking for a new salad that I had an allergy. Definitely won't be going back to...

Took the family for some good "cow-chicken", as my little one calls it. I didn't really expect more than the typical service for a Chick-fil-A.

Extremely welcoming and kind, the entirety of the staff managed to go above and beyond. Almost advertising level kind but not too over-the-top.

There was one gentleman walking about and doting upon the other kids and folks eating their dinner. Ended up walking out with a gifted cow stuffie.

I was beyond impressed and happy with...

Clearly this location hires just anybody. They don’t follow the standards of other Chick-Fil-A locations. There is one guy with glasses and brown hair who is great. He used to work at the Ogletown-Stanton location. But other than him, there were two associates with cow visors who do not provide a positive customer experience. Don’t waste your time at this location until they experience enough turnover to see the current associates leave. Choose another nearby...