Panda Express — Restaurant in Buena Park

Prices go up, portion sizes go down. I have been going to this location for quite some time now and I have watched as my portions of food go down to the point they can even put the full scoop of orange chicken in my plate. They will scoop a full spoon and only drop a few pieces of food on your place and put the rest of the food in the spoon back into the serving bowl. And the addition cost for premium items like the Angus Steak or the Shrimp is rediculous. They charge more for it and give you less than what the regular size portion should be. The staff has definitely improved as they welcome you with a smile everytime you enter the restaurant and that is why I gave 2 stars. They just need to stop being so stingy or I'm going to start giving all my business to China King down the street on Lincoln and Knott where they give super size portions and it's cheaper than Panda Express. Take a look at your tray next time you go to Panda Express, you will notice that they are really shallow, they are not deep trays, which means your are getting fooled and ripped off every time you go to Panda. This place is going to lose a lot of business for their stingy way of doing things. Makes me wonder if the donations for Children's Hospital are really going to the hospital. They just might be pocketing that too. Greedy people will do some outrageous things. Don't put it past...

Worst customer service I ever experienced, I been an active client of this location for a long time until today. This employee name Gabriela she was very rude and mean. I was going to redeem some coupons that I had for a long time so me and my friend went there and had two separate orders because the coupon said one coupon per person, so we had two separate orders and when we were about to redeem them Gabriela started question and saying that we were together and that we couldn’t use the coupons like she was an FBI agent, so I try to explain her that we were two different people and that we had two separate orders, and that they were two different transactions that we were following the directions the coupon gaved and while I was telling her this she ignored me and started talking rude to me, when I ask for her name she very rude answer “You can see my name, is in my tag!”. I told her to refer me with her manager but they look like they were best friends because the manager didn’t tell her anything and I don’t think she will. And this was the worst customer service I ever...

I had the occasion to stop at this location while in town on business.

Frankly I had always thought their serving concept to be rather... interesting... in that what one would expect to be main servings are served as "sides" and items like chow mien and rice make up the larger portion.

It always struck me as a rip off. Which I why I'd visited the location in my own town only once.

As it so happened, the other night I found myself in line behind a gent for whom they were preparing multiple dishes, heaped with very generous helpings of the sides they otherwise dole out to others in carefully measured amounts. They were so busy getting his stuff together that they didn't even realize my order hadn't been taken.

I can only assume the orders they were preparing for him were likely for well deserving people who work in the service of the community. A quite commendable notion. Clearly they can't do that for everyone.

But I do find (and have always found) the portions they've served to me as "sides" to be......