Whidbey Coffee — Restaurant in Burlington

So I go to the main store a lot, like enough that they know me. I always ask for light ice due to the fact that it takes me most of the day to drink it, and the main store does it perfectly. I come here and get the exact same thing, yet I get enough ice to fill a pounder glass halfway. Will not go back and stick to the main store where they listen. I got a 16 oz for the price of a 24oz. Yes i put it in a 16oz cup and fit perfectly, and i have yet to drink any. The last pick before the cup is with the amount of ice the main store does for me. I will stick to the main store...

@heidi is a saint. My mom is in the hospital fighting against the big 'c' and my dad has stayed in her room the last couple of days. I'm out of state and buying a coffee card was a way I could be there to support. Heidi was slammed when I called, but jotted down my info and accommodated my dad when he stopped by. It's these little things that mean so much when the big stuff is out of our control. Thank...

01Oct2022 visit -- Someone please tell the Pioneer Way store in Oak Harbor that the Mt. Vernon store apparently knows how to pay attention to their customers, make them feel valued (not to mentioned simply acknowledged), and generally do Customer Service correctly vs ignoring your customers so they walk out of your store, call you from out front, telling you that you failed to get...