Round Table Pizza — Restaurant in California

10/22: Update. Went for lunch buffet around 1pm, on a warm 85 degree day, I think it was 90 inside. Three pizza's to choose from: combo, bbq jalapeño, and a pepperoni that looked like it had been sitting there since 1130 when the buffet started. The salad bar lettuce was very basic, iceberg only. Most toppings looked a bit tired, the mayo based salads looked too scary to eat. Eventually they brought out a fresh, lightly topped, pepperoni. Less than half the slices had 2 or more pepperoni. Post Covid pricing is now $11.90 for the buffet (no drink), not sure it's worth it.... ‐------ Ordered online from here a few weeks ago, realized I needed another pizza and put a second order in for the same time. The second pizza shows up 20 min early, then 2nd one doesn't come at all. Call and they say it is OTW, but then we get call on other phone from grubhub/door dash? Can't remember, but they say they got to RT but there is no order for pickup. Call RT again, they admit they messed up, but is on the way. Another 20 min go by, Call again oh it is still sitting there we will send someone right now. At this point I want to just pick the Damm thing myself, but they assure me someone is coming right now. I live 10 min away, but pizza didn't get there for 30 more min. More than an hour past the point it should have been. When you spend about $80, you would expect better. This place is a disorganized s*$t show. Thanks for screwing up my daughter's 16th...

Well this review really hurts me because Round Table Pizza is my favorite pizza chain. I ordered a pizza for my family tonight only to mistakingly make the order for pick-up; when I wanted delivery. So after hours of waiting for what was supposed to be a 20 min delivery. I decide to call Round Table to see what the hold up is. Someone answers the phone and gives a message saying that orders need to be placed online then hangs up the phone before I can get a word in. So I call back and the same person answers the phone repeating the same message as starts giggling this time I interrupted and said I did place my order online mam; the giggling stopped and she hung up the phone. So this time I had to reach out to a different store only to have them contact the manager of the store I had intended to use. She contacted the store who I was trying to order pizza from and got through no problem. She tells me the pizza was for pick up not delivery. I asked how would I have known that? I admitted my mistake; and I asked but did I deserved to get hung up on twice and laughed at? So I went there to pick up my pizza; before entering the store I called from the parking lot to see who was hanging up on me. I go in and introduce myself only to find out that the Manager was the one hanging up on me. In conclusion, what I learned is that customer service at this particular Round Table is awful at best and the customer is no longer...

Worst round table in the world, I left my nieces iPad here by accident, and I went to get it back a few hours later after realizing it was lost. I told them if they saw a iPad here as I was calling it, and heard ringing in the back. They then proceeded to tell me that there was no iPad here as I heard it ringing in the back loud and clear, I told them that I heard ringing in the back and that it was the iPad that was ringing because I was calling them at that same time. They acted like there was no ringing and told us nothing was here. We told them we will call the police since there was ringing of the iPad and they wouldn’t give it to us. So they then said that they started to hear ringing and turned behind his back to get the obviously put iPad that was there, and told us that he didn’t know how it got there. That’s why this place deserves less than one star for lying in front...