Orchard Valley Coffee. — Restaurant in Campbell

TLDR: Meh food, something was up w my coffee I could not drink it, unfriendly and unhelpful staff.

Very disappointing experience today, decided to try a new coffee place this morning, and I thought this would be good as I was also hungry and wanted some lunch. I went in and ordered a scramble, but was promptly informed that they had stopped serving breakfast. It was 11:30, and the sign clearly said breakfast until 1pm but fair enough, not the end of the world. I decided to order a turkey club sandwich instead, and the employee asked if I would like a full or half sandwich, I responded with half. I finish ordering and sit down, around 5 minutes later I get up to go and grab my sandwich but don’t see it. A different employee asks me what I’m waiting for, and I say a half turkey club sandwich. This employee then proceeds to lecture me about how they don’t make half turkey club sandwiches but she will make it for me this one time. Excuse me, how is that my problem? If I order a half turkey club sandwich then please give me a half turkey club sandwich. If that isn’t available on the menu then don’t sell it to me. If the employee makes a mistake and sells it anyway that’s not my issue. You should lecture the employee that messed up, not the customer. I just feel this situation could of been handled in a very different way. Eventually I got my half sandwich. It was okay - I mean it was a sandwich. Had avocado in which was a pleasant surprise.

Now on to the coffee, I ordered an iced vanilla latte, and there must of been something off with the syrup they used. It seriously tasted like I was drinking a coffee with some sort of floor cleaner in it. I have drank vanilla lattes from hundreds of cafes and this is the first time I have experienced this. The chemical taste was seriously undrinkable. This place is known for decent coffee which is why I was so surprised. If ordering a drink I would just avoid vanilla until they get this sorted out.

Wanted to love this place as it is so close to home but unfortunately probably...

Wow! I'm simply astounded by how badly I was treated by this place yesterday. I used to be somewhat of a regular here. I went on my way to the outdoor concerts. However, I have not been there in awhile because I no longer live in the area.

I went in yesterday to get my usual...a zebra mocha. It's still as good as it once was. HOWEVER, the greed and lack of customer service is truly astounding.

I have a combination of two medical conditions (they're actually both related to one) that require I drink a lot of water. However, I cannot drink cold water. It makes me choke. I asked for a large cup of warm water, so I would not need to keep asking for refills of their little cups (they have ice water out, which I cannot drink).

The clerk (who seemed like the owner) charged me for "hot water". I understand an establishment charging for hot water because cheap Charlies will order hot water and use their own tea bags to make tea. That's not what I was doing. I asked for WARM water to drink on the spot. I objected. He went to get a tiny cup and filled it with warm water. I drank it immediately down. I asked for a refill and got an additional cup asking him to fill him. I told him it would be much easier if he simply gave me a large cup as I had previously asked.

He finally did, but one would have thought I killed his dog with the attitude he gave me...IT'S WATER and I was buying a $6+ coffee.

I'm in town for a few weeks, but I...

I am writing this review not because I want to leave a bad review but because I see potential in this business and truly would like them to do better.

I came here a while back and was very disappointed.

The coffee is not great at all. I ordered a cappuccino and the barista clearly had no idea how to froth milk. Instead of a nice silky foam as you get in most modern coffee shops these days, I got way too much foam and the coffee tasted way too milky.

The cake I ordered was not great either and way too sweet for my liking.

On top of that, everything was served in single-use containers. They only had paper cups even though I dined in and even the cake was served on a paper plate with a plastic fork. Literally trashy.

I work in Campbell and a couple of times per week I spend my breaks in a café to enjoy some coffee and maybe some pastries. I would actually love to come to Orchard Valley Coffee because it is very conveniently located and seems like it could have a nice communal atmosphere. But due to my experience I actually drive to another coffee shop which is further away from my work but has better coffee and real cups to drink out of and real plates to eat from.

Again, I am just writing this review because I truly wish Orchard Valley Coffee would do better. If they started making better coffee and got some real cups and plates (no paper), I would actually like to come here a couple of...