McDonald's — Restaurant in Canton

5 Stars – An Experience That Defied Reality

I walked into this McDonald's expecting a regular fast food experience: a Big Mac, fries, maybe a milkshake if I was feeling fancy. What I did not expect was to have my life completely and irreversibly transformed by the brilliance of one person – Jacob, the 16-year-old manager.

From the moment I stepped into the restaurant, I felt as if I had crossed the threshold into a realm where time, space, and the laws of physics no longer applied. The air was thick with the smell of sizzling patties and a kind of palpable anticipation that could only be described as cosmic. The golden arches above me seemed to hum with an energy that hinted at something more profound than mere fast food.

And then there was Jacob.

This young man—this phenomenon—did not simply take my order. No, no. He saw through me. As I stammered my usual, pathetic request for a number 7 with no pickles, Jacob locked eyes with me and, in a voice so authoritative, yet kind, said, “No pickles. You deserve more.” My breath caught. Was he speaking to my soul? Was he speaking to the essence of being itself?

Without missing a beat, he suggested a McDouble with extra cheese, because “sometimes life is just better when you embrace the chaos of excess.” He was right. I felt liberated, untethered from the oppressive monotony of my usual order. He was guiding me not just through the menu, but through the very tapestry of existence itself.

As my meal was prepared, Jacob stood there like a philosophical guru behind the counter, a calm, steady presence in a world that constantly threatened to spin out of control. When I asked him for ketchup, he handed me not a mere packet, but a small cup filled with what can only be described as the nectar of the gods. I dipped my fries, and it was as if a veil had been lifted from my eyes. This was what I had been missing all along.

But the true magic happened when I dropped my fries. You might think this is a trivial detail, but the way Jacob moved in that moment was pure poetry. With a grace that defied the laws of physics, he appeared at my side, not walking but gliding, as though he were more a celestial being than a mere mortal. Without a word, he retrieved the fries, and as if by some cosmic alignment, he placed a fresh order of fries on my tray, whispering, “The universe has a way of fixing its mistakes.”

I left that McDonald’s not just with a full stomach, but with a renewed sense of purpose. Jacob, in his teenage wisdom, had saved me—not just from hunger, but from the existential despair that had plagued me for years. I came to eat a burger, but I left with a glimpse of the divine.

If you ever find yourself in need of a transcendent experience, I urge you to seek out this McDonald’s. Ask for Jacob. He might only be 16, but in that moment, he was everything. And if you’re lucky, he’ll even offer you some unsolicited life advice that might just...

This was the most horrible experience ever received at any McDonald’s I’ve ever been to. First off they had two lines for the drive thru and only one was open at 8:30 am, who does that. Anyways after waiting about 10 minutes the guys doing lawn care let me know it was okay to go ahead and utilize both lanes. I get into the other lane saying hello about another 10 minutes straight and no one acknowledges me. Then I get to the window to let the young lady taking orders know what had just happened. She says in a rude tone I was working with another customer. I said well you could’ve told me to wait, hold on or something. Then she says ok like I’m getting on her nerves, “What do you want”? Me still being as respectful as I can be placed my order which came out to $3.33. I gave her a $50 dollar bill. Which means she owed me $46.67. Well lo and behold the girl instead cash tenders $20, into the register which intern calculates she owes me $16.67. This is mistake number two. She then gives me $36.67 back. I’m like no ma’am you owe me another $10 ( third mistake). She then says hold on and goes to get the manager. The manager tells me I would have to pull up so she can count the till to make sure of the discrepancy which she didn’t do. Or she just doesn’t know how to count as well but I believe she thought I was just going to go away. I parked and waited for another ten minutes and now yes I’m frustrated; I’m upset because no one ever came outside to my car to let me know anything. So I have to go inside and ask for the very same lying manager who told me she was going to look into the situation; which she never did. She comes to the counter talking about, “Oh I thought you left”!!! Well you thought like Lit!!!! Why would I leave lady and you have jipped me out of my money. Then she lies and says I counted the till everything matches. I said no ma’am you owe me $10. Then she goes in the drawer and basically threw me three $5 bills instead of handing it to me; until she realizes she was almost about to hand me an extra $5 she snatched one back. I’m like honey I would have kindly gave you back the extra $5. But anyways again a VERY HORRIBLE experience save your money go some place else there’s DAIRY PALACE right across the street they sell real...

I usually have no problem here but recently these people just can’t get anything right. Last time I went thru drive thru they messed up my order & I didn’t notice until I got to work. This time I drove thru and ordered the same thing I get every time I’m here. Spicy mcchicken add cheese add pickles. Girl taking the order rang it up correctly but when I got to the second window I decided to check my order as last time it was wrong. Lo and behold, pickles and cheese are not there again. I gave them the sandwich back and told them there’s no cheese or pickles, and asked if they could add some. They instead remade the sandwich with no cheese no pickles. I checked again and it was the same thing I handed back to them. This foolishness went on for a couple minutes while the girls at the window were arguing with me that I said “no cheese”. First of all you’re not the one taking my order so you don’t know what I said because for you it pops up as a ticket. Secondly why would I ask for no cheese on a sandwich that doesn’t come with cheese anyway? eventually she gives me back my sandwich and hands me a cold piece of cheese thru the window. I drove away with the order still not correct (never got my pickles). Then I called up there hoping to talk to someone who knows what they’re doing and was hung up on by some snobby dude. Another person answered the phone and sounded completely stressed out, & if those were my coworkers I’d be stressed out too! Brian rectified the situation for me and I appreciate that. The 2 stars are for him. This is ridiculous that it’s literally impossible to get the simple food item you ordered & employees would rather argue with you thru the window than just make the dang order correctly...