Burger King — Restaurant in Cape Canaveral

Today my wife and I stopped at Burger king in Cape Canaveral fla. we asked for 2 woppers, and 5 of the 10 piece chicken deals they got going on for $1.49 the girl gives us our Woppers and says go sit down shell bring out the chicken.. We eat our whoppers and 15 min later no chicken so i go up to the counter and ask about the chicken nuggets we were suppose to get at Least 15 min ago. About 5 min later theybring me a bag with 10 chicken nuggets in it, I said there must be a Mis understanding I ordered 5 X 10 pc chicken nuggets, 2 for my wife 2 for me and 1 for the dog out in the car.. The girl looks at me says look you only asked for 10 and thats all I charged you for, and that because I cant afford 5 x10 piece chicken specials dont expect burger king to give them to you... Now I don't ever get loud in public, BUT I SAID OUR YOU OUT OF YOUR FRIGGON MIND? TO TALK TO ME LIKE THAT, THE MANAGER HEARD ME AND COMING OUT OF HIS OFFICE, SHE CATCHES HIM AND SAYs THIS CRAZY GUY IS TRYING TO GET NUGGETS FREE!!! OMG NOW IM TWICE AS PISSED!!!!!!!!!!!!!! SHE TURNS BACK TO ME AND SAYS IF YOU STILL WANT THE OTHER 4 I'LL HAVE TO CHARGE YOU FOR THEM BECAUSE SHE DIDN'T CHARGE ME!!!!! THEN THE MANAGER BACKED HER UP AND SAYS DO YOU WANT TO PAY FOR 4 MORE??? I SAID FIRST off if this Is not ME GETTING PUNKED OR DOES BURGER KINGS TRAINING REALLY TEACH YOU TO BE DISRESPECTFUL AND STUPID? I SAID SECOND OFF THIS DIDN'T HAVE TO GO SO FAR, IT COULD HAVE BEEN A SIMPLE IM SORRY LETS RING THOSE UP AND I'LL GET THEM RIGHT OUT TO YOU, DONE MISTAKES HAPPEN.. THERE WERE 3 FAMILY'S IN LINE BEHIND ME THAT GAVE ME AN APPLAUSE AS THEY SAY WHAT THE YOUNG GIRL HAD SAID TO ME..THIS BECAME SUCH AN ISSUE BECAUSE A TEENY BOPPER JUDGED ME FOR BEING IN OLD JEANs AND MY T SHIRT INSIDE OUT, MAYBE I LOOKED HOMELESS.. BUT GUESS WHAT EVEN HOMELESS PEOPLE DESERVE SIMPLE RESPECT........... That girl should have been sent home for at least the night !!!!!! ok BREATH IN BREATH OUT INHALE EXHALE, THINK CALM THOUGHTS.... LOL OK NOW...

I drove through burger king on Sunday, 08/15/21, at around 2pm, and the drive through rep told me "we arent open yet". I asked when do you open? she replied "in 15 minutes, you can wait in the parking lot". My son and I really wanted to try the spicy chicken so we waited, for 20 minutes, then drove back through. The drive through rep never greeted us or took our order. 3 other cars pulled up behind us and a man in one car yelled "this burger king always does this its a hit or miss here", and he pulled off angry like and so did the other 2 cars. So I drove to the window ( after waiting like 10 minutes at the drive thru saying "hello??" with no reply) so I pull up to the window and its like nobody is inside but they were definately inside but they must have been hiding in the back?? So, at this point Im annoyed I waisted now 30 minutes to try and order a burger king sandwich and the employees are hiding in the back not serving customers. So, I called the customer service number on the window to complain and a man answered, and told me how unacceptable it was and offered to send me a $10 coupon to my email, so I gave him my email adress and I have not received any coupon. I have never experienced such bad customer service. We left and went to Wendys and had fantastic service but it still irritated me that we didnt get to try the chicken sandwich burger king advertises and the employees did what they did. That is not right at all and very disapointing. I am reporting it because I dont think the customer service guy even reported it and apparently lied about sending a coupon for my families inconvenience. That is terrible. The burger king that did this is located at : 8939 Astronaut Blvd, Cape...

The cashier did not listen to us. We ordered a twix milkshake and an oreo cheesecake slice. He handed us a twix pie slice and said have a good day and moved on to the next customer. When we questioned him he took the twix pie slice and said, "oh ok I'll get you the Hershey's pie." We again told him that we ordered an oreo cheesecake and twix milkshake. He finally gave us the oreo cheesecake and then proceeded to make the milkshake. The only problem was the twix candy dispenser was empty so he used what few bits that were left in the dispenser and was giving us the basically vanilla milkshake. When asked where the twix was, he said they were out and basically "it was just going to be an oreo shake." We then asked him to find out if there was more. The manager went and got from the back for him. He then opened the package and asked us to remove the lid of the shake to dump some in. The manager told him not to do that and refilled the candy dispenser herself and put more twix on top of the shake. He proceeded to hand it to us like that and when we looked at it funny he stated, " oh, you want that mixed in?" Yes we did, obviously. Numerous other customers had issues with him in the short time we were there. One lady had a coupon code that he couldn't get to work. He just told her it didn't work and was not going to do anything about it. The manager walked over and gave her the discount without any problem. Another man was asking about items missing from his order as we were walking I'm the door and he still didn't have his missing items before we left. That same cashier told him, "oh yeah, I meant to say we were making fresh and I'll bring it out when it's ready." He never delivered the...