Jack in the Box — Restaurant in Carlsbad

Time to finally ban Jack in the Box forever! One back-too-back disappointment after another!

Went to Jack in the Box for curly fries on Carlsbad Village Drive after a lousy experience at Avenida Encinas location since in the area. Received a bag of overcooked curly fry ‘pieces’ and the entire bottom of the bag was soaked in grease. Four dollars for garbage. I asked for a refund. Asked cashier SUSANA if she’d be okay with it as a customer and she gave me attitude. SUSANA kept talking over me. raised her voice and repeatedly talked over me, “Okay. Thank You, Okay. Thank You…” each time I spoke. UNBELIEVABLE.

Jack in the Box Carlsbad Avenida Encinitas a hour earlier: Ordered a Sourdough Jack and small curly fries. I watched the cashier scoop what was left of curly fries from corners of tray. They looked like they’d been there awhile. I asked if they were fresh and he ignored me until I asked for the 3rd time. He said “they were in”? Five minutes later, the cook dumped a bag of frozen curly fries into the fryer AFTER my burger was done. The cashier threw the old bag of fries away that he intended to give me had I not said anything. I asked for a refund for the fries. The cashier kept ignoring me and was a zombie who didn’t give a crap. Two previous experiences: Sourdough Jack with un toasted bread and cold. Next visit: 4 tacos were stale and cold.

The cost of fast food is bad enough when food is as expected. And the wage keeps increasing for fast food workers because?? UNBELIEVABLE.

Good riddance...

We did a drive thru, my hubby is really hungry and i was craving! we decided to go here in jack and the box and ordered food. At first we had to go back because my hubbys sandwich wasnt in the bag and we got an old onion rings mixed with nuggets in it instead! yuck!! 🤮 and i was craving for some chicken strips and sprite since im pregnant so i tried the strips and its really warm which i like but the taste is so weird like they ddnt change their oil or something so i ended up throwing it away!!! And just ate the churros and it wasnt good either 😭 and then when i tried the sprite it tasted like a lemony soap with sprite i mean common! Like we trusted javk in the box to be a good food and all we get is wasted money. I’ve cried because me prego and having to crave something and not being able to eat it suckss!!! I hope you guys clean your tools properly. I hate to say this but i might never wana try to eat at jack in the box again....

The Butterey Jack was pretty freaking fantastic, whereas the Sourdough Jack left MUCH to be desired. I also love their shakes (wintertime brings my ultimate favorite: the Peppermint Oreo shake--what a treat!! -- perfect to get me in the mood for the holiday season, & every year I'm so bummed when they do away w/ it for spring, summer & autumn (meanies 😾) My favorite thing about Jack in the Box (well, the locations that have it anyway) r the high tech touch screen soda machines that have every kind of soda, lemonade, powerade, HI-C, root beer & tea a person could ever think of. If that wasn't cool enough, I can add flavor shots from a huge selection too!! I just tried vanilla-orange HI-C the other night & oh was it good! I also love the raspberry coke. My husband likes the vanilla root beer & cherry vanilla Dr. Pepper. As far as I'm concerned every Jack in the Box should come equipped with these machines. I hope a...