Hijole Cocina Mexicana Isla Verde — Restaurant in Carolina

Wow…where do I start. We entered the restaurant to find only one table occupied. Every other table was dirty with plates, food, debris scattered on them. Our host/waiter had to clean a table for us to sit. Upon sitting, we asked for water w/lemon, a Coke, and some guacamole to start with. Took about 10 minutes to get the drinks (minus the lemon) and chips. Places our order (enchiladas & a burrito) and asked for napkins and silverware. Waited about 20 more minutes (now there’s two tables occupied in the restaurant). Food came out warm but missing rice & beans. Again asked for silverware and the lemon for the water. Sat there and starred at our food waiting for something to eat it with. Finally the silverware and the lemon came. Although we drank the glass of water dry 10 minutes ago and the silverware was dirty. After cleaning our own silverware we dug into some of the most dull, tasteless, Mexican food we’ve ever had. We had an enchilada plate and a burrito plate. It came with nothing else - no tomato, no lettuce, no onions, no sour cream, and still no rice and beans. We finished eating and requested our check but we were told we had to wait for our rice and beans first. What!?!? The waiter said they already made the rice and beans and we’d have to pay for it. We’d been there for about an hour with the restaurant being nearly empty. Pathetic food, service, and...

the waiter was very unatentive towards us, first of all she didnt apologize nor gave us a heads up that it was going to take long for the food to arrive. There was only 2 or 3 tables and it took her 40 mins to give us silverware, on top of that they didn't have clean forks so she brought us just plastic forks at that moment i noticed that this restaurant needed more workers because there's no way that they "ran out of silverware".We had to wait an hour and a half for our food that was salty, burnt, and raw. My parents order a 20 dollar omelet which is overpriced just for it to be unbearable to eat because it was just SO salty to the point that you can feel your tounge rough and icky, we asked to return it to the kitchen and she did but charged the 2 plates which makes no sense since they both ate 2 bites. I ordered pancakes with French toast and eggs, and I received the wrong order (waffles, french fries, and eggs) it upsetted me since i waited so long for this food just for it to be wrong and disgusting. On top of that I needed to share my food with my parents because they had nothing to eat but my pancakes were severely burned, like not even a little bit it was full on black that even i left some of the pancake since I started feeling sick. We all left the restaurant annoyed, mad, and hungry. Also the roof was leaking and there was holes on the wall. Do not...

Nice cosy restaurant if you want some Mexican food. We were seated right away with no reservation. Nice music and ambiance. We ordered the following:

-Natural Lemonades: Nice flavour, not too sweet, just right.

-Guacamole with chips: Tasted a bit sweet for some reason? Maybe because of the purple onion. Also it needed lemon and it had too much oil. Decent taste but could have been better.

-Quesabirria Plate: Came with 8 quesabirrias and a bit of consome. Consomé was not that exciting and the tortilla was flour instead of corn. Nice cheese but the winner here was the meat. The meat was super soft, nice cooked, lovely flavour. It almost tasted like authentic cochinita from Quintana Roo. Loved it!

-Fries with cheese and bacon: These were homemade fries rather than frozen, which gave them a nicer flavour. However they were extra oily and I didn't enjoy them unfortunately. There was almost the same amount of cheese than there were fries. The fried bacon on top was delicious.

-Vanilla Flan: Had an okay flavour, as a Mexican Ive tried better. This wasn't as creamy but it had a nice flavour!

Some food items could have been better. They didn't offer WiFi in a touristic area of the city. Nice enough for a TexMex restaurant. Service from Isai was really good, he was really attentive. Great decoration...