Brave Coffee and Tea — Restaurant in Carrollton

I'm a new customer of Brave and fell in love with the place instantly... until yesterday. The owner was there and yelled for 4 mins straight in the backrooms. It was soo triggering. When she stormed out, she gave a fake apology saying she didn't realize any customers were in her store.

This was such a surprising and disappointing experience for me. I love the menu, the atmosphere and the employees are so helpful!

The energy changed while she was there and took awhile to balance out again after she left.

The yelling wasn't even directed at me and it took me about 15mins to fully calm down and concentrate on my reading.

I cannot support someone who behaves that way and thinks it's acceptable. Unfortunately I won't be returning, which I am not happy about because it quickly became my favorite coffee...

I really love good coffee, but even more than that, I love supporting small businesses. I stopped by today—super cute inside, but something about the atmosphere felt a little off. I was warm and friendly, smiled at the girl behind the counter, but she just seemed cold and emotionless. I was trying to remember a drink I’d seen on their Instagram and mentioned something I thought was close, but I guess I was wrong because she just said, “Yeah, I don’t know what that is.” I ended up feeling like an inconvenience. The coffee itself is really good, though.

Would you like a version that’s more lighthearted or one that you could post as a review/message to...

My friend and I visited here while we were in Carrollton for the day. She got the iced matcha and I got the iced cookie butter breve. The drinks were just okay, not delicious but decent. We probably won’t go out of our way to go back. I had previously seen comments about the employees not being overly friendly and looked like they didn’t want to be there and I have to say I agree. We were greeted by a younger girl when we walked in but she didn’t smile or talk much and wasn’t helpful in the decision making process. The atmosphere felt very quiet and...