Starbucks — Restaurant in Chattanooga

This is the absolute worst Starbucks they’ve ever built. They have absolute garbage of people working there with horrible attitudes and their management is ridiculous, so unprofessional. The manager Griffin, if that’s his real name, always gives us problems is the nastiest person you’ll ever meet. I came through the drive-through and we always order extra strawberries. They did not give it to us when we asked politely for the extra strawberries she said no that’s it. so we asked if she can just give us more, if that’s what she saying, even tho we get this drink all the time. she continued to have attitude, give us drinks with hot coffee with the lids not on, without stoppers, and the coffee spilt on me as soon was we drove off, then it burnt me all down my arm, stomach to my leg. When I called to get her name I was met with attitude, and the manager told me he would not give me her name when they are required to wear name tags so that makes no sense, especially since she has caused me physical pain along with emotional pain due to the fact every time I come in, she hast to give us issues, her and that manager. And that manager gives me issues for having vape in lap through the drive-through and tried to refuse to give me my drink, even tho I’ve already paid, but we’ve seen him vaping inside on the floor… just to to the Starbucks by the new 7-Eleven the extra 10 minute drive is...

I came to this Starbucks for a pick-me-up after a terrible day. My friends and I grabbed Crumbl next door and came to sit on the patio. IMMEDIATELY, the manager came out and told us we couldn’t sit on the patio if we weren’t going to buy something. We had full intentions of getting something but this was ruined by her terrible attitude. She stood outside and watched and waited until one of us either bought something or we left. I understand this is the new Starbucks policy as I just left my job as an assistant manager at a different store. However, maybe wait 2 seconds before you assume that we aren’t going to buy something before you come try to...

Edited the original review to add context: I was in the passenger seat and we went through to get coffee where through the speaker the rude girl said “put your cigarette out before you come to the window” 1) I can read the signs posted 2) we go through this drive thru almost every other night a week for my sister and this girl has waited on us and I’ve never went to the window with a lit cigarette. Also I think drive thru workers should be more concerned about doing their job than talking about their personal interests at the window very irritated with the...