Mr. Submarine — Restaurant in Chicago

If you're looking for a bang for your buck spot, well oh boy do I have the place 4 you! Mr. Submarine, located mere feet from the Washington/Wells ''L" stop, is affordable, clean, and has some gr8 décor ( Red n White , go subs !!). I dined at this location at about 4:53 on a Wednesday. No line and the subs took less than a minute to make. I got the King Sized Cold Roast Beef sando. They lay it on super thicc here n I mean that! I of course opted for the "value' meal which is a drink (they have RC cola AND Dr. Pepper, tough choice but I went with Rc) and your choice of chips or soup. I got chips and my friend got teh soup. 5/5 would dine again , thank you Mr. Submarine for full filling all my Mr. Submarine dreams 😉 here's a few pics of my experience, hope this review helps and thx...

I’ve gone here multiple times and everything has been solid. Quick food, good prices, and great customer service. However, the last few times have been very disappointing. I’ve asked for giardiniera peppers in my sandwich and end up with a sandwich that’s DRENCHED in oil and completely unappealing. My appetite is instantly gone and I toss it in the trash. The only thing I eat is the cost. It’s happened several times already. This time, the cashier even noticed something was wrong when handed the sub and shared a look with the other cashier next to her. They both knew something was wrong and still gave me the sandwich. Quality control needs to be improved immediately. At this point, I’d rather pay the average $9+ price for anything in this area, than go to this...

My husband went to get us two sandwiches today and the cashier’s attitude was awful. He asked her a simple question (instead of two small pops, can he get one big one pop); as I did not want a pop so why waste it. Instead of giving a simple answer; maybe even pleasantly saying that is not an option. The cashier replied, “don’t you see the sign says no substitutions!” I mean it’s not what you say, but how you say it (Simple elementary school etiquette). We patronize this business often and this was not the first time, the cashier was rude with her response. As of today, they have lost two customers. You don’t have to be harsh when responding to those spending money in your establishment.

I did give it a two stars because the...