Hot Table — Restaurant in Chicopee

Food is always made fresh and for the most part it’s made exactly how we wanted it. Occasionally they may have skimped or forgot an ingredient but that’s ok considering they’re SOOOO much better than other fast food restaurants. The staff are always nice and answer any questions throughly without giving attitude or the excuse “ I don’t know” unlike other fast food restaurants where they ignore me and then not have enough common sense and decency to ask a co worker or their boss for the answer. These are young and older adults who should be capable of figuring things out but they’re too lazy or just don’t get it. Maybe lack of training? Who knows… Anywho, Hot Table hires smart and reliable employees with common sense and people who actually want to work, all while doing a great job! I will say prices are a little high so we don’t eat here as much as we would like but the quality is great! I like how they give double the points on Tuesdays but would be even greater if they had that perk more than once a week. All in all, we are satisfied with the quality, the variety’s they offer and employees. Lastly, the fact they pour the milkshakes when you arrive when placing online orders instead of before so it sits there to melt, is wicked great! Especially with the fresh whipped cream and cherry on top :) I wish more places did that. I don’t order milkshakes too often but when I do it’s a nice treat! I do wish they came in...

I’ve had their paninis four times so far and their sandwiches are the best I’ve had at ANY comparable venue. Better than Panera (who I generally like), D’Angelos, Chick-Fil-A and numerous other sandwich shops. It’s obvious that they use top quality ingredients and their paninis are surprisingly generous and yet reasonably priced. Their staff is very friendly as well. Their atmosphere isn’t as comfortable as Panera, but if quality of the food is paramount for you, then give them a try. After 4 visits (I generally do take out), I’m still pleasantly surprised. Kudos to their owners for an excellent concept...

A Breath of Fresh Air!!! Wow, friendly customer caring service like it used to be—and should be! Every one was super friendly (especially one gentleman I did not get his name) and the restaurant was clean, the food was delicious and good portions. A real home run for a quick yummy meal any time of day. The owner should be proud of his store and his training and what he wants from his employees. I wish more businesses would follow his example of great food—great service—and just a pleasant experience from in the door to out....