Lee's Sandwiches — Restaurant in Chino

I LOVE Lee's Sandwiches and have been going to their various locations for years.

This location could have been better, hence why I am giving them a 2/5 rating.

The cashier working at the front was male and Latinx looking, and while he seemed friendly and nice, he didn't seem to understand me?... Maybe it was my mask. But I was speaking loud? Anyway, I ordered #12 vegetarian without jalapeños, and the sandwich came with jalapeños. Totally fine, I easily took them out. But the thing is, I had to say #12 three times and I said vegetarian each time, and at first he thought I said #23 and then #43?... I told him I am vegetarian and if I could please get the vegetarian #12. Maybe his mind was elsewhere else that day.

Wait time was long, 30+ minutes to get the sandwich. My cousins who also ordered were given very little meat on their sandwiches... and the sandwiches were not sliced in half (usually they are whenever we order them... maybe we have to ask them in the future if they can slice the sandwich). The bread tasted a bit tough and not as fresh as other Lee's Sandwiches locations.

The staff seemed to have a good time working there though, we can hear lots of fun laughs and chatter, which is great! But I just wish our food was made with more attention to detail and there was better customer service, that's all.

Parking was awful, it was so crowded, but that's nothing to do with Lee's. Hopefully next time when I come back it will be a...

I usually get the regular iced coffee, but I didn't know they had more flavors like mocha! I asked more about it and she seemed annoyed, mind you there was no one behind me. There were 2 guys and 2 girls working. The girl that took my order was unprofessional, she raised her voice at me, there is a clear plastic divider, so I thought maybe she's just trying to speak louder, but even her tone was off. When she gave me the order she was also rude and no thank you. I asked her for a bag and she just rudely dangled the bag to give it to me. The guys were cleaning but she's slow and takes her time because she just gossips with the other girl in the back. Her French tip acrylic nails also looked really dirty which is a concern if she handles the food and drinks (which may contribute to why the store Food rating is a B)

Supposedly her name is Tina but upon asking for her name she was hesitant. She was working on Sat, 1/29 and wore a hot pink long sleeve...

As a child, there was a restaurant, specifically a pizza place, that had the most delicious ham sandwich. They close down, many many many years ago. But that sandwich that they had was memorable. It was nothing fancy, just some ham, cheese, mayo, on some bread, but I tell you it was a delicious sandwich that stuck with me through all of my childhood teens and adult life.

My mom and I went to a different location for this restaurant and just happened to order a ham sandwich and as quite a shock to me, it was almost identical to the sandwich. I grew up eating.

I recently changed locations of where my office is and I saw that they had this restaurant pretty close by. I went in and got myself another sandwich and I...