Dunkin' — Restaurant in Cicero

I never wrote a review before but I had to on this one. The service was awful went in to get ice cream with my grandmother and the woman had no idea what she was doing didn't know scooping ice cream was that hard to do , also it's really inappropriate for other staff behind the counter to be swearing she was basically shouting thankfully we were the only people here at the time. It made it very uncomfortable with having my grandmother right next to me and the woman who rang us up didn't say anything she just looked at me and gave me a look and we left . I go to this place often to get ice cream and never experienced this before maybe it was...

Pickup orders for Grubhub or anyone else are often prepared wrong: NOT as ordered, entire items MISSING. I call, they say "we can't do anything, you have to contact GrubHub... Or you can come in to pick them up." If I could come in, I wouldn't have ordered delivery! Or should I just cough & sneeze all over you & your other customers? GrubHub didn't screw up the order, YOU DID. YOU left out two wake-up wraps. YOU forgot the syrup in BOTH coffees. YOU gave an incomplete order to deliver driver. Why isn't this a problem at OTHER Dunkins like the Berwyn Ogden location?? It's always a problem with this location. It just happened...

This is your average Dunkin location. It's clean and the donuts are very fresh. The only thing I didn't love, is when asking if they had chocolate milk for my son (because there were none left in the cooler), the cashier looked annoyed, went to look in a different refrigerator and then just said "no" like I had completely inconvenienced her. Maybe she was having a bad morning or was just stressed because it was busy that morning, I'm not sure. I'll give them the benefit of the doubt and will visit again when I'm in the area though because their donuts were fresh and tasted great, and the cleanliness...