Teriyaki To Go — Restaurant in Citrus Heights

Not a fan of the changes new ownership has made. Cutting quantity and quality at every corner:

Smaller bowls. Now 15 oz, down from 24 oz. Same size as a panda bowl from Panda Express. Way less rice and meat. The new black plastic bowls also do not retain heat as well as the old styrofoam ones so now when you pop it open it’s just regular warm instead of piping hot. Way less sauce. They limit you at 2-2.5 scoops. Used to get 4-5 every time with the old couple no problem. Sauce is also now served on the side, in a cup that’s about 1-1.5 scoops tops. They no longer ask how many scoops you want. All good though, because… Sauce has been watered down significantly. So you’re not going to want more than 2 scoops anyway lol. Default tip is now set to 15% on the new payment system, which is pretty aggressive considering the above changes. Old owners didn’t even have a tip prompt lol. I’d happily tip if none of the above changes were made. Grillmaster is still the same lady so at least the bbq quality is still the same 👍🏻

All in all, I get it, the prices of ingredients and goods have skyrocketed everywhere, but the old owners had already increased their prices multiple times over the past two years. And downsized from 32 oz bowls to 24 oz. Always had customers. I highly doubt they were doing that poorly. These changes just seem like the new owners attempt to squeeze every ounce of profit out of the place, rather than a survival move. Unfortunately it is at the expense of maintaining repeat customers. Bye!

“Look at how they...

This is the first review I have ever done. But I feel the need to. I have been a customer here for 20+ years. The food was always great. The couple didn't speak alot, and where they lacked in communication. They made up for in flavor and consistency. While still remaining affordable. They never skimped on your food or took shortcuts of any kind. They took pride in what they served. Tonight was my first experience with the new owners. I do understand that things change with new owners. But the changes made were not in their favor. Everything tasted.. well.. there was no taste. There is no hint of teriyaki in the sauce. It tastes like they are trying to flavor water. The chicken has no flavor. Can't even tell it's chicken. It leaves a film in your mouth that is not pleasant. MSG maybe. The whole family was disappointed. None of us will be returning to this establishment. What tipped it over the edge...I was not aware you gave yourself a $9.00 gratuity tip until I received the receipt. Nope.. not going back. Nope.....

Pretty terrible first experience. Ordered online, prepaid. That took two attempts for some reason, was mildly concerned I'd paid twice.

Went to pick it up when it would be ready. Waited 10 minutes to be helped. Without wanting to, I had to argue with people who barely speak English to convince them to actually make said meal.

Then it was rushed, and they even forgot the drink. Food was tasty, but ultimately unsatisfying since it was the wrong order with nothing to wash it down with.

If you're going to accept online orders, and take people's money then you should strive to make it right. I should have gotten something extra for the 20 minutes my family and I waited, and for all the relative work I had to put in. Instead, I overpaid for something I didn't want.

Sucked too, because I really wanted to like the place. Atomsphere was great and all the other guests seemed pleased. I'm usually very easy to please too, but these guys...