Subway — Restaurant in City of Canandaigua

I didn't get the name of the older lady working today. As I was patient and considerate of her being short staffed until 2pm, I waited for her to finish with gas station side customers. There was a another gentleman that came in and waited for subway as well. When she finished with the other customers for gas we where met with her complaining about having to even make subs in the first place. Her words where " just so you know this subway part is done in may. I don't cook at home and I will be damn if I make anymore men food outside my home." I find this odd because this location is also a crosby's which makes food items as well for customers. Didn't appreciate the customer service I received and if subway is leaving this location in may I'd say it's a good thing. This employee is not a good image for...

I placed an online order using Grubhub and while the delivery went fine, the food was made wrong and terrible. I selected NO to toasting, they were toasted, I added double cheese and there was no cheese, I tried the new salted pretzel and there was no salt and it was ice cold (not from the delivery either, definitely taken out of the fridge and never cooked). I called to ensure my reorder would be made correctly and had to call 6x before I got a guy who couldn’t speak English. Frustrated and never ordering again. Order was very simple and they couldn’t follow...

Convenient location if you're looking for a sandwich but the customer interaction isn't great. I'm not expecting anyone to be jumping up and down every time someone walks in but the least you could do is try not to act like you hate your job every time anyone orders? This is excluding the owners who are a very kind couple. It's the only subway in Canandaigua so you don't have much of a choice if this is the food you want, but I just wish ordering could be more pleasant. The 3 minutes most customers are there shouldn't be too difficult to be kind...